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Posts Tagged ‘hiring best practices’

Training Your Way to Employee Retention

We continue to hear strains that attracting and retaining talent is a top priority for call center management. Effective employee onboarding is the cornerstone for retaining talent, and it was a leading topic of conversation at this year’s Contact Center Executive Forum (CCEF). Training practices may vary, but all executives agree: the key is investing […]

Improve hiring results through consistent interview practices

Tell me about yourself. What are your strengths and challenges? Where do you see yourself in five years? It’s likely you have encountered these questions somewhere along your professional journey, whether as an interviewer or job candidate. We know them because they are an interview staple, but these questions aren’t serving the role of uncovering […]

SIA’s “Staffing Stream” Features HD CEO Dan Campbell

Top Candidates Aren’t on the Market Long – Here’s How to Land Them November 9, 2015 By Dan Campbell It’s no surprise that the very best job candidates stay on the market for only a day or two. Nimble companies can capitalize on the brief time a topline candidate may be available for employment, while […]

Stop Losing Your Best People

As the employment market begins to pick back up, your top performers may end up getting offers from other companies.  In past downturns and recoveries, many talented people jumped ship, especially when they perceived there was more opportunity elsewhere. So what can you do to retain your best people? The key is to identify your […]