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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Now Hiring!! Location: Mooresville, NC Position: Machine Operator Pay: $18 Shift: 6am – 2:30pm Job Description: sets up, runs, and monitors machines that heat plastic sheets and shape them into molded parts using molds, vacuum, or pressure. inspect finished items, adjust equipment settings, and perform basic troubleshooting to maintain safety and production goals CNC …
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Now Hiring!!
Location: Mooresville, NC
Position: Machine Operator
Pay: $18
Shift: 6am - 2:30pm
Job Description:
Benefits:
Apply Now!
Hire Dynamics is seeking a Material Handler in a facility in Gastonia, NC! Job Title: Material Handler Job Description: Picking orders using rf scanner and sit-down forklift Tasks to Perform: Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution. …
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Hire Dynamics is seeking a Material Handler in a facility in Gastonia, NC!
Job Title: Material Handler
Job Description: Picking orders using rf scanner and sit-down forklift
Tasks to Perform:
Compensation:
Available Schedules:
APPLY NOW!!!!
Hire Dynamics is seeking a mechanical assembler for a facility in South Charlotte, NC! Job Title: Mechanical assembler Job Description: Put together parts, subassemblies, or complete mechanical products using hand tools, power tools, and blueprints. They ensure quality control, inspect components for correct fit, and maintain safety standards on a production or factory floor. Tasks …
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Hire Dynamics is seeking a mechanical assembler for a facility in South Charlotte, NC!
Job Title: Mechanical assembler
Job Description: Put together parts, subassemblies, or complete mechanical products using hand tools, power tools, and blueprints. They ensure quality control, inspect components for correct fit, and maintain safety standards on a production or factory floor.
Hire Dynamics is seeking a fabricator for a facility in Clover, SC! Job Title: Fabricator Job Description: Grind, copes, notches and fits parts as necessary.Also welds and partially assembles parts when required. Tasks to Perform: · Obtains necessary materials, drawing and tools to perform ach job. · Interprets drawings and sketches and does layout work on piping, …
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Hire Dynamics is seeking a fabricator for a facility in Clover, SC!
Job Title: Fabricator
Job Description: Grind, copes, notches and fits parts as necessary.Also welds and partially assembles parts when required.
· Obtains necessary materials, drawing and tools to perform ach job.
· Interprets drawings and sketches and does layout work on piping, structural, plate, etc.
· Calculates any dimensions necessary to complete the assigned job
· Fits-up and tack welds materials to be welded
· Fabricates jigs and fixtures to be used in production as needed.
· Sets up and operates positioners and rolls
· Sets up and operates various types of welding machines, including MIG, TIG, STICK, to fit and weld any type of material.
Employbridge is searching to fill a SWITCHER OPERATOR in South Charlotte Position Overview The Switcher Operator is tasked with moving trailers on a yard and to another Lot 3 miles away from the facility. must be comfortable with hooking up airlines to trailers from the switcher SHIFT & PAY: Day Shift: 5am – 5pm — $21.75/hr …
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Employbridge is searching to fill a SWITCHER OPERATOR in South CharlottePosition Overview
The Switcher Operator is tasked with moving trailers on a yard and to another Lot 3 miles away from the facility. must be comfortable with hooking up airlines to trailers from the switcher
SHIFT & PAY:
SWITCHER RESPONSIBILITIES:
SWITCHER QUALIFICATIONS
Working Environment
Why Work With Employbridge
Material Handler – Lifting boxes of clothes throughout the day, pick and pack, load and unload boxes, folding clothes
Reach Truck Operator (2nd Shift) Adairsville, GA Pay: $20.00 per hour Our Adairsville client is seeking experienced and dependable Reach Truck Operators to join our 2nd shift team.This is a great opportunity for individuals with warehouse and material handling experience who are looking for long-term employment with potential for permanent hire. Schedule Monday through Friday …
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Reach Truck Operator (2nd Shift) Adairsville, GA Pay: $20.00 per hour
Our Adairsville client is seeking experienced and dependable Reach Truck Operators to join our 2nd shift team.This is a great opportunity for individuals with warehouse and material handling experience who are looking for long-term employment with potential for permanent hire.
Schedule
Monday through Friday
3:00 PM - 11:30 PM OT as needed
Responsibilities
Qualifications
Hiring Process
Interview required
Equipment drive test required
All pre-employment screening requirements must be successfully completed
Hiring Now! Immediate opportunitys as an Material Handler with ProLogistix! On Clements Ferry Road and surrounding areas! Job Duties as a Material handler for ProLogistix: Move product on and off trucks and around warehouse. Assist with unloading containers by hand, palletizing products, and loading into warehouse racks or trucks. Willing to work in any area …
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Hiring Now! Immediate opportunitys as an Material Handler with ProLogistix! On Clements Ferry Road and surrounding areas!
Job Duties as a Material handler for ProLogistix:
As a ProLogistix Material Handler We Offer You:
Make a difference in your career at a great company that treats its people right! ProLogistix is hiring Material Handlers On Clements Ferry Road. Earn competitive pay and get paid weekly! Get Medical and Retirement benefits, and the opportunity to advance your career through Free, Online Skills Training.
Employbridge/Hire Dynamics is hosting a Hiring Event for a local client with 2 locations in Suwanee and Norcross. Event will be held at 1845 Satellite Blvd, Duluth, GA Suite 100. Hiring Event: Food Production Facility in Suwanee and Norcross, GA from 10am-1pm. Please, bring your documentation to complete an I-9. Location: Suwanee and …
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Employbridge/Hire Dynamics is hosting a Hiring Event for a local client with 2 locations in Suwanee and Norcross. Event will be held at 1845 Satellite Blvd, Duluth, GA Suite 100.
Hiring Event: Food Production Facility in Suwanee and Norcross, GA from 10am-1pm. Please, bring your documentation to complete an I-9.
Location: Suwanee and Norcross, GA
Shifts Available: 1st, 2nd, and 3rd Shift Available (8 – 12 Hours a shift) All Shifts are until finish.
Weekends: Yes, as needed
Pay Rates- $15 - $19
Job Descriptions vary by department but must follow:
·Food safety standards, including HACCP guidelines and Good Manufacturing Practices (GMP), to ensure safe and compliant production.
· Maintain a clean, sanitary, and organized production area; clear equipment jams; and promptly report any machinery issues or malfunctions.
· Wear proper PPE- Slip resistant shoes, no jewelry, no fake nails or nail polish
· Work 8-12 hour shifts until finish. Monday-Friday and weekends as needed.
Departments/Roles:
· Packing
· Palletizing
· Lifting full case boxes.
· Lifting up to 50lbs.
· Production Line
· Quality Assurance
· Raw
· Sanitation
Job Titles Available: Production ($15-$16), Machine Operators ($17-$18), Lead ($18-$19), Quality ($17-$18), Housekeeping ($15-$16), Forklift ($18-$19) and Sanitation ($16)
Perks:
· Weekly Pay
· Benefits (Offered)
· Direct Deposit
· Free Skills Training
· Room for Advancement
· Training Available in Spanish and English
Requirements/Work Environment:
· Fast Paced Production
· Slip Proof Safety Shoes are required
· Standing is required for full shift
· Availability to work on the weekend
· Mandatory Overtime, as needed
Apply to this posting and join us Tuesday, 8/18 from 10am-1pm.
Manufacturing Packer – South Charlotte Position Overview The Manufacturing Packer supports production by safely packing finished goods, maintaining quality standards and keeping pace with fast moving manufacturing lines. Schedule & Pay: Day Shift: 8am – 8pm — $15/hr Night Shift: 8pm – 8am — $15.50/hr Rotation: 2-2-3 schedule (work 2 days, off 2 days, work 3 days; …
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Manufacturing Packer - South CharlottePosition Overview
The Manufacturing Packer supports production by safely packing finished goods, maintaining quality standards and keeping pace with fast moving manufacturing lines.
Schedule & Pay:
Service Support Specialist Location: Kennesaw Schedule: Monday-Friday, 8:00 AM-5:00 PM Pay: $25.00 per hour Job Description: Manage the daily operations of the Customer Care Department to ensure excellent customer service and efficient support. Provide technical support for lawn and garden equipment, including troubleshooting, warranty assistance, and repair guidance. Serve as the primary contact for …
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Service Support Specialist
Location: Kennesaw
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Pay: $25.00 per hour
Experience Needed:
Seeking a versatile Production Operator to support laser cutting, rubber cutting, and warehouse operations. This role is responsible for operating and maintaining production equipment, performing quality inspections, managing inventory, receiving and shipping materials, and maintaining a clean, safe, and organized work environment. The ideal candidate is dependable, self-motivated, and able to balance multiple production and …
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Seeking a versatile Production Operator to support laser cutting, rubber cutting, and warehouse operations. This role is responsible for operating and maintaining production equipment, performing quality inspections, managing inventory, receiving and shipping materials, and maintaining a clean, safe, and organized work environment. The ideal candidate is dependable, self-motivated, and able to balance multiple production and warehouse responsibilities in a fast-paced manufacturing setting.
Customer Service Representative – The initial training and shadowing will be done at our Alpharetta office and take roughly 2 weeks, then they will be permitted to work a hybrid home/office schedule. Target pay for this position is $20/hr. Need to be available to work all 7 days, but will not work all 7. The schedule …
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Now Hiring General Laborer’s in Statesville, NC! Shift: 6:00am – 4:30pm Monday-Friday Pay: $16.00 (paid WEEKLY) Position Description: Loading / unloading trailers of inbound shipments Monitoring production and meeting quota Maintaining a clean work area Lifting up to 50 pounds
Now Hiring General Laborer's in Statesville, NC!
Shift: 6:00am - 4:30pm Monday-Friday
Pay: $16.00 (paid WEEKLY)
Position Description:
NOW HIRING: Serious Workers Only for full time Warehouse Positions! 12-Hour Shift (Days & Nights) Location: Commscope Catawba Type: Performance to HIRE Shifts: 12-Hour Shift (4 On 4 Off ) Looking for a great job with steady hours, great pay, and real opportunity at a well-known, reputable company? We’re hiring hard-working, reliable …
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NOW HIRING: Serious Workers Only for full time Warehouse Positions!
12-Hour Shift (Days & Nights)
Location: Commscope Catawba
Type: Performance to HIRE
Shifts: 12-Hour Shift (4 On 4 Off )
Looking for a great job with steady hours, great pay, and real opportunity at a well-known, reputable company? We’re hiring hard-working, reliable individuals for 12-hour rotating shifts (4 days on, 4 days off) – and we only want the best.
Only apply if you’re ready to work hard, show up consistently, and prove what you’re made of.
Key Responsibilities:
As a Receiving Operator with us You’ll Love:
Employbridge is supporting our client in White & Adairsville, GA looking for Sit-down & High Reach Forklift Drivers! Please see details below if interested. Recent experience operating a Sit-down Forklift or High Reach Multiple layers of Loading & unloading, stocking, and delivering materials from container trailers to assembly Stacking pallets or materials correctly. following inventory …
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Employbridge is supporting our client in White & Adairsville, GA looking for Sit-down & High Reach Forklift Drivers!
Please see details below if interested.
Pay Rates:
Shifts Details:
E Shift: Monday - Friday, 8:00am - 5:00pm (Some overtime may be required)
Swing Shifts - 4 Days On, 3 Days Off/3 Days On, 4 Days Off
A Shift: Monday - Thursday | Monday - Wednesday, 7:00am - 7:00pm
B Shift: Thursday - Sunday | Friday - Sunday, 7:00am - 7:00pm
C Shift: Monday - Thursday | Monday - Wednesday, 7:00pm - 7:00am
D Shift: Thursday - Sunday | Friday - Sunday, 7:00pm - 7:00am
Die Assembler The Die Assembler is responsible for assembling, maintaining, and repairing die sets used in manufacturing operations. This role requires strong mechanical aptitude, attention to detail, and the ability to work from technical drawings and specifications. Responsibilities: Assemble dies by installing punches, plates, and inserts according to blueprints and layouts. Secure components and ensure …
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Die Assembler
The Die Assembler is responsible for assembling, maintaining, and repairing die sets used in manufacturing operations. This role requires strong mechanical aptitude, attention to detail, and the ability to work from technical drawings and specifications.
Responsibilities:
Qualifications: