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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Hire Dynamics has immediate opening in Braselton, GA for Production Technician Pay: $17 Job Description Perform an array of functions that includes: assembling electrical wire harnesses, wire crimping, bolting, mechanical assembling. Essential duties and responsibilities Follow written instructions to assemble electrical wire harnesses, Soldering Follow drawings for installation of various types of electrical components Bolting …
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Hire Dynamics has immediate opening in Braselton, GA for Production Technician
Pay: $17
Job Description
Perform an array of functions that includes: assembling electrical wire harnesses, wire crimping, bolting, mechanical assembling.
Essential duties and responsibilities
Qualification requirements
Physical demands and abilities
Hire Dynamics is hiring for Assemblers for the Tifton Area! Shift: 7am-7pm or 7pm-7am Swing Shift. Work Monday, Tuesday, Friday, Saturday, Sunday of week one. Work Tuesday, Wednesday the second week, then rotate. Pay: Starts at $11 for day and $12 for nights Responsibilities for the Assembler job include: • Able to occasionally carry, push or pull objects …
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Hire Dynamics is hiring for Assemblers for the Tifton Area!
Shift: 7am-7pm or 7pm-7am Swing Shift.
Work Monday, Tuesday, Friday, Saturday, Sunday of week one.
Work Tuesday, Wednesday the second week, then rotate.
Pay: Starts at $11 for day and $12 for nights
Responsibilities for the Assembler job include:
• Able to occasionally carry, push or pull objects weighing up to and including 35 pounds.
• Able to stand or ambulate for a full shift
• Able to operate hand help pallet mover
• Basic math skills
Qualifications:
• Complete a client specific background and drug screen
• High school diploma or equivalent
Apply today!!
The Opportunity Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you! Fast-paced, physical position that gets you up and moving. …
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The Opportunity
Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you!
Fast-paced, physical position that gets you up and moving. Work within one of the distribution center departments to fold, tag, apply hangers and package apparel to meet customer demands or utilize non-powered equipment to load/unload and transport materials between warehouse areas. Prefer six months material handling experience.
Shifts & Pay (all shifts may not be available)
Apply NOW!
Hiring Fair July 25th from 3pm-7pm at Shutterfly in Fort Mill, SC! RSVP by texting “LEAD” to 803.980.6430 Employbridge powered by Bluecrew is currently assisting a company in Fort Mill, SC to fill Manufacturing Lead positions for all shifts. This is a Performance to Hire opportunity with company advancement options. The primary responsibilities of a …
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Hiring Fair July 25th from 3pm-7pm at Shutterfly in Fort Mill, SC!
RSVP by texting "LEAD" to 803.980.6430
Employbridge powered by Bluecrew is currently assisting a company in Fort Mill, SC to fill Manufacturing Lead positions for all shifts. This is a Performance to Hire opportunity with company advancement options. The primary responsibilities of a Manufacturing Lead is to plan, organize and supervise a team to ensure production processes run efficiently and effectively.
Job responsibilities:
Shifts:
2nd shift Monday-Thursday 4pm-4am | $21/HR
3rd shift (wknd) Thursday, Friday, Saturday, (Sunday OT when needed) 4am-4pm | $21/HR
4th Shift (wknd) Thursday, Friday, Saturday, (Sunday OT when needed) 4pm-4am | $22/HR
Accountabilities and Responsibilities Enforces workplace safety, GMPs, food safety, and sanitation regulations. Directs and monitors all sanitation workers and schedules sanitation activities. Ensures all workers who engage in sanitation activities follow safety requirements, GMPs, and company policies. Ensures that all sanitation team members are trained on the chemicals, cleansers, sanitizers, and SSOPs, including the use …
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Qualifications and Skills Preferred
Hire Dynamics has openings in Anderson, SC office for Distribution Operators (Forklift) on 2nd shift. We offer competitive wages and a comprehensive benefits package — medical/dental/vision coverage and earned vacation/holiday pay. Shift Hours: 2nd Shift : Monday – Friday 3:30pm-12:00am with occasional mandatory overtime on weekends or staying till 2:00am some days. Pay: 2nd Shift …
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Hire Dynamics has openings in Anderson, SC office for Distribution Operators (Forklift) on 2nd shift. We offer competitive wages and a comprehensive benefits package -- medical/dental/vision coverage and earned vacation/holiday pay. Shift Hours: 2nd Shift : Monday - Friday 3:30pm-12:00am with occasional mandatory overtime on weekends or staying till 2:00am some days. Pay: 2nd Shift - $18/hr Scope: Ensure the smooth continuous flow of the distribution center by operating either a stand-up reach truck or order picker to load full pallet or pick-to-pallet product into shipping lanes. 6 months of forklift experience is required. You will be on the forklift for the majority of the shift. Basic duties will require loading and scanning of packages in a pick to pallet or full pallet capacity while giving due diligence to safety, quality, and performance rate. Job Requirements: Must demonstrate proficiency in forklift operations, rf scanner, and be able to hit specific pick rates and job metrics, while maintaining good attendance. Must possess physical dexterity sufficient to accomplish tasks such as lifting, lowering, and using manual pallet jacks. Must possess cooperative attitude toward coworkers and management. Capable of working in a standing position 100% of the time. Capable of lifting, grasping, and carrying up to 50 lbs. with or without assistance. Available to work long hours and weekends, as needed. Maintain clean and orderly work area. Strive for continual improvement in departmental processes and functions. Does not have a fear of heights. Order pickers go up to 40ft high while on a platform and wearing a harness. Other duties as assigned
Hire Dynamics is seeking a Infrastructure Production Associate for full-time positions for our Spartanburg, SC facility. We are seeking motivated candidates to work in a team environment that possess a great attitude and a desire to succeed. Experience with concrete or landscaping is a plus! Job duties as an Infrastructure Production Associate for Hire Dynamics: Assist in …
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Hire Dynamics is seeking a Infrastructure Production Associate for full-time positions for our Spartanburg, SC facility. We are seeking motivated candidates to work in a team environment that possess a great attitude and a desire to succeed. Experience with concrete or landscaping is a plus!
Job duties as an Infrastructure Production Associate for Hire Dynamics:
All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment and the production of high-quality products.Clean the form with tools to remove all concrete buildup on the forms before the next pour.
Work schedule:
Pay: $18.35
Benefits offered when full time: Fully-paid Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing.
As a Hire Dynamics Infrastructure Production Associate We Offer You:
We Require Our Customers to Offer You:
Hire Dynamics is looking for a Mechanical Assembler/Forklift Operator for our local Spartanburg manufacturing company. Must be able to use hand tools, mechanically incline and operate a forklift. The assembler is responsible for the assembly of products where procedures and methods are prescribed. Essential Functions1. Performs processes to complete assemblies and subassemblies from drawings and/or …
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Hire Dynamics is looking for a Mechanical Assembler/Forklift Operator for our local Spartanburg manufacturing company. Must be able to use hand tools, mechanically incline and operate a forklift.
The assembler is responsible for the assembly of products where procedures and methods are prescribed.
Essential Functions1. Performs processes to complete assemblies and subassemblies from drawings and/or written specifications, using hand tools and power tools.2. Operates fork lift as required.3. Reports defective materials or questionable conditions to the department supervisor.4. Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.5. Responsible for quality checks of completed assemblies.6. May be required to pick and pack orders for spare parts as specified.7. Completes other tasks as assigned.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Thursday, 7:30 a.m. to4:30 p.m. and Friday 7:30 a.m. to 1:30 p.m. for a total of forty (40) hours
As a Hire Dynamics Mechanical Assembler/Forklift Operator We Offer You:
Hire Dynamics is immediately hiring experienced TIG Welders for a premier manufacturing company in Spartanburg!! These are career opportunities with great pay, benefits and growth opportunities. Work 3rd Shift, Sunday-Thursday, with possible OT on Fridays, as our newest TIG Welder! Pay: $20.91/hr *Medical, Dental, Vision, Life insurance, 401 K, Paid Holidays & 2 weeks of paid vacation when …
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Hire Dynamics is immediately hiring experienced TIG Welders for a premier manufacturing company in Spartanburg!! These are career opportunities with great pay, benefits and growth opportunities. Work 3rd Shift, Sunday-Thursday, with possible OT on Fridays, as our newest TIG Welder!
Pay: $20.91/hr
*Medical, Dental, Vision, Life insurance, 401 K, Paid Holidays & 2 weeks of paid vacation when permanent*
Schedule: Sun.-Thurs., 10:30pm - 6:00am (possible overtime on Fridays when needed)
As a TIG welder involves carrying out various welding functions
As a Hire Dynamics TIG Welder We Offer You:
Apply Now!
Hire Dynamics is currently hiring Clamp Forklift Operators to take on 1st and 2nd shift job opportunities in North Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center. Pay: $20.00 for 1st shift, $21.00 for 2nd shift (Unlimited referral bonuses!) 1st Shift: 6:30am – 4:00pm (must be flexible to …
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Hire Dynamics is currently hiring Clamp Forklift Operators to take on 1st and 2nd shift job opportunities in North Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center.
Pay: $20.00 for 1st shift, $21.00 for 2nd shift (Unlimited referral bonuses!)
1st Shift: 6:30am - 4:00pm (must be flexible to work later hours and/or on weekends)
2nd Shift: 5:00pm - 1:30am (must be flexible to work later hours and/or on weekends)
Job Duties as a Clamp Forklift Operator for Hire Dynamics:
As a Hire Dynamics Clamp Forklift Operator We Offer You:
Lift Tuck Operator 1st Shift 1st Shift Get Your Machine Operating Career Started Now! There is no better time to find great machine operating careers! And we have them! Come join our team and work at a great warehouse facility– offering on-the-job training, experience required! Get rewarded through good weekly pay, affordable medical benefits, and FREE online skills training to help …
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Lift Tuck Operator 1st Shift
1st Shift
Get Your Machine Operating Career Started Now!
There is no better time to find great machine operating careers! And we have them! Come join our team and work at a great warehouse facility– offering on-the-job training, experience required! Get rewarded through good weekly pay, affordable medical benefits, and FREE online skills training to help you advance your machine operating career.
We can't wait to put you to work! Apply Today.
We Require Our Customers to Offer:
As a Hire Dynamics Warehouse Associate, We Offer You:
Seeking a temporary Medical Office Coordinator $17 an hour Medical Office experience is required Monday – Friday 8:00 – 5:00 pm Length of Assignment: TBD (potentially 8-10 weeks) Start Date: ASAP Job Description: Scanning and retrieving medical records into the EMR and support operations staff as …
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Length of Assignment: TBD (potentially 8-10 weeks)
Start Date: ASAP
Job Description:
Scanning and retrieving medical records into the EMR and support operations staff as needed.
Are you looking for a Team Lead Opportunity? Employbridge powered by Bluecrew is currently seeking team leads for multiple shifts. If you meet the below qualifications, please apply NOW! We are holding open interviews July 10, 2024 from 10am to 2pm. Please bring your resume and ask for Amy when you arrive onsite. Please text …
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Are you looking for a Team Lead Opportunity? Employbridge powered by Bluecrew is currently seeking team leads for multiple shifts. If you meet the below qualifications, please apply NOW!
We are holding open interviews July 10, 2024 from 10am to 2pm. Please bring your resume and ask for Amy when you arrive onsite. Please text Amy at (704) 470-4420 to RSVP.
Job Duties for the Team Lead include:
Reserve your interview now!!
EmployBridge is currently assisting a local client in their search to fill a Printer/Copier Technician. This is a temp to hire opportunity. As a Printer/Copier Technician, you will troubleshoot and fix copiers/printers in an assigned geographic area. Apply Now if you meet the qualifications listed below! Responsibilities for this job include: • Triage all printer/copier calls from clients. …
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EmployBridge is currently assisting a local client in their search to fill a Printer/Copier Technician. This is a temp to hire opportunity. As a Printer/Copier Technician, you will troubleshoot and fix copiers/printers in an assigned geographic area. Apply Now if you meet the qualifications listed below!
Responsibilities for this job include:
• Triage all printer/copier calls from clients.
• Troubleshoot and fix copiers/printers in an assigned geographic area.
• Manage service delivery for assigned accounts, addressing escalations as needed.
• Collaborate with manufacturers and supervisors by opening tickets and escalating calls when required.
• Provide accurate feedback with call close information, part usage reporting, and customer meter readings.
• Provide exceptional customer service to clients and end users
•Technical expertise in Color/Black-White MFPs with Ricoh, Canon, Sharp and other brands preferred, but we will train the right candidate!
• A positive professional demeanor with a team spirit
• Must possess excellent verbal and written technical communication skills.
• Strong technical aptitude and a passion for troubleshooting and fixing things.
• Proficiency in computer skills, particularly in Microsoft Office applications and desktop technology.
• Must be at least
Education:
• High School Diploma/GED
Click on Apply Now to be considered for this wiring technician position in Alpharetta, Ga or you can visit our website www.hiredynamics.com to search for other opportunities that are currently available.
EOE
We are hiring an experienced Maintenance Mechanic in PEACHTREE CITY, GA in the steel and iron manufacturing environment. The Maintenance Mechanic will repair and maintain, in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, machinery and mechanical equipment, such as engines, motors, pneumatic tools, conveyor systems, and production machines and equipment, using hand tools, power …
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We are hiring an experienced Maintenance Mechanic in PEACHTREE CITY, GA in the steel and iron manufacturing environment.
The Maintenance Mechanic will repair and maintain, in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, machinery and mechanical equipment, such as engines, motors, pneumatic tools, conveyor systems, and production machines and equipment, using hand tools, power tools, and precision measuring and testing instruments.
Essential Functions:
Experience/Skills:
This position will be Monday - Friday, 40/hrs per week + overtime.
Pay varies based on skills and experience.
When applying, please upload and up-to-date resume.
Hiring Now! Immediate opportunity as a Quality Control/Inspection ll As a Quality Control/Inspection ll you will need to have the following experience: Investigating and resolving complaints of poor quality or defective products Collecting and analyzing data for performance improvement and quality assurance Inform appropriate Quality personnel of Component Inspection Sheet discrepancies discovered during incoming product …
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Hiring Now! Immediate opportunity as a Quality Control/Inspection ll
As a Quality Control/Inspection ll you will need to have the following experience:
As a Quality Control /Inspection ll: You will receive the following benefits
Pay: $19.00 per hour (Unlimited referral bonuses!)
1st Shift: 8:00 am - 5:00pm Monday through Friday
Hire Dynamics is currently assisting a local client in their search to fill a Forklift Operator job in Mebane, NC. This is a temporary to permanent opportunity. As a Forklift Operator you will be responsible for provideing a safe and friendly pickup/delivery experience adding value through accurate receiving of finished goods while assuring all required …
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Hire Dynamics is currently assisting a local client in their search to fill a Forklift Operator job in Mebane, NC. This is a temporary to permanent opportunity. As a Forklift Operator you will be responsible for provideing a safe and friendly pickup/delivery experience adding value through accurate receiving of finished goods while assuring all required standards are achieved. Apply Now if you meet the qualifications listed below!
Pay: $16.43
Shift: 2nd 3pm – 11pm
Responsibilities for this Forklift Operator job include:• Be a safe, proficient lift truck operator• Effectively utilize WMS-SAP and MD04, as it relates to the job function• Follow required labeling procedures (Storage Unit IDs, etc)• Create space for new material coming into the tunnel as needed. ie, the fork truck racks and driving in racks.• Accurately receive and move material• Stage material correctly as needed• Create space for new material coming into the tunnel as needed. In the fork truck racks and driving in racks.• Check trailers to confirm that they are systematically empty be for loading • Properly square and stack material in locations• Communicate any inventory discrepancies• Properly filling out a not in 901 forms• Material with a green dot has been put back into 901 and this material must be resolved in a timely manner • Load trucks in safe and efficient manner• Communicate with appropriate personnel (i.e. Switcher, Off-Site Specialist) as needed• Model proper communication etiquette at all times• Be familiar with all products and recognize/read labels• Be familiar with the warehouse layout and zone specific guidelines• Execute the process of material flow and storage (main and off-site warehouses) as it relates to the job function• Actively support inventory issue resolutions as needed• Primary point-of-contact for Manufacturing as needed• Check carton conditions versus the visual standard specifications• Communicate with appropriate personnel (i.e. waterspiders, team leader) as needed• Follow proper dock/trailer safety protocols• Understand and practice all safety requirements pertaining to the equipment and areas of the job function• Maintain up-to-date sign-offs on WAM-SOPs, OPLs training matrix• Utilize Microsoft Outlook as a job-related work tool• Replace propane tanks as needed• Able to access and utilize necessary equipment relating to the job functions• Recognize and report any problem, or potential problem, to the Team Leader• Keep work area clean and orderly• Able to work overtime as needed• Additional duties as required• Enhance a team atmosphere
Hire Dynamics is currently assisting a local client in their search to fill a Picker/Packer job in Burlington, NC. This is a temporary to permanent opportunity. As a Picker/Packer you will be responsible for in any or all stages of picking and packing of preserved biological specimens. Apply Now if you meet the qualifications listed …
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Hire Dynamics is currently assisting a local client in their search to fill a Picker/Packer job in Burlington, NC. This is a temporary to permanent opportunity. As a Picker/Packer you will be responsible for in any or all stages of picking and packing of preserved biological specimens. Apply Now if you meet the qualifications listed below!
Pay: $16.00
Shift: 6am - 3pm, M-F
Responsibilities for this Picker/Packer job include: