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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Prologistix has openings for Bilingual Receiving Clerk / Material Handlers in McDonough, GA. Shift is Monday – Friday 7:30 a.m. – 4:30 p.m. Pay is $20/hr. Duties include but are not limited to: Must be bilingual (Spanish/English) Duties include, but are not limited to: Must be able to work in Microsoft Excel and maintain spreadsheets …
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Prologistix has openings for Bilingual Receiving Clerk / Material Handlers in McDonough, GA.
Shift is Monday - Friday 7:30 a.m. - 4:30 p.m.
Pay is $20/hr.
Duties include but are not limited to:
Must be bilingual (Spanish/English)
Duties include, but are not limited to:
#HDINDEED IMMEDIATE HIREwarehouse jobs1st Shift Experienced Reach Truck Operator Shift: Monday-Friday 7:00am-3:30 Saturday 6:30am-10:30am Love Your Job! Enjoy driving a forklift and tired of searching for “jobs hiring near me” with no results? We have a variety of forklift jobs available! Offering good, weekly pay, health and retirement benefits, referral bonuses, and so much more! If you have at least …
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#HDINDEED
IMMEDIATE HIREwarehouse jobs1st Shift Experienced Reach Truck Operator
Shift: Monday-Friday 7:00am-3:30 Saturday 6:30am-10:30am
Love Your Job!
Enjoy driving a forklift and tired of searching for "jobs hiring near me" with no results? We have a variety of forklift jobs available! Offering good, weekly pay, health and retirement benefits, referral bonuses, and so much more! If you have at least 3 months forklift driving experience, then come join our team and see why people love working here!
Stop searching and start working! Apply RIGHT NOW!
“Everyone was so willing to help me find forklift warehouse jobs near me ! It takes the stress off of the job search process.” – Hire Dynamics Associate, Forklift Driver Joe
We Require Our Customers to Offer:
As a Hire Dynamics Forklift Operator We Offer You:
Job Requirements:
Job Responsibilities:
Working For Hire Dynamics
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
NOW HIRING for 1st Shift Forklift Operators! Hire Dynamics in Rock Hill is hiring motivated individuals who are looking for a career in warehouse. This is an experienced Forklift Operator position located on site at our client located in Rock Hill. Performance to Hire opportunity after 520 working hours have been met. 1st shift: Monday – Friday 7am-5:30pm | Saturdays when …
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NOW HIRING for 1st Shift Forklift Operators!
Hire Dynamics in Rock Hill is hiring motivated individuals who are looking for a career in warehouse. This is an experienced Forklift Operator position located on site at our client located in Rock Hill.
Performance to Hire opportunity after 520 working hours have been met.
1st shift: Monday - Friday 7am-5:30pm | Saturdays when needed
Pay Rate: $17/HR
Warehouse Forklift Operator:
*REQUIRED you must have operated a Forklift within the last 12 months for at least 3 months*
Manually load/unload trailers
***All equipment operators re required to operate Order Picker/Cherry Picker; EPJ; Walkie Rider and Stand Up Forklift. Cherry pickers will go up to heights of 30ft applicants must not be afraid of heights.
*Weekly Pay every Friday
*Better Worklife Academy
*Life Assistance Programs offered at time of hire
*Health Benefits after 30 days
Hire Dynamics of Gastonia is now hiring for Production Associates/Machine Operators in Belmont, NC! Shift/Hours for this position: 4pm-2am Monday-Thursday with overtime as needed $16.50+ per hour Job Responsibilities: Load/unload rubber material out of machines. (50 lbs) Cut rubber mats with box cutter. Weigh products on scale for correct shipments. Keep track of volume of …
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Hire Dynamics of Gastonia is now hiring for Production Associates/Machine Operators in Belmont, NC!
Shift/Hours for this position:
Apply Today!
Hire Dynamics has openings in Anderson, SC office for Distribution Operators on 2nd shift. We offer competitive wages and a comprehensive benefits package — medical/dental/vision coverage and earned vacation/holiday pay. Shift Hours: 2nd Shift: Monday – Friday 3:30pm-12:00am with occasional mandatory overtime on weekends and/or working till 2am. Pay: 2nd Shift – $18/hr Scope: Ensure …
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Hire Dynamics has openings in Anderson, SC office for Distribution Operators on 2nd shift. We offer competitive wages and a comprehensive benefits package -- medical/dental/vision coverage and earned vacation/holiday pay. Shift Hours: 2nd Shift: Monday – Friday 3:30pm-12:00am with occasional mandatory overtime on weekends and/or working till 2am. Pay: 2nd Shift - $18/hr Scope: Ensure the smooth continuous flow of the distribution center by handling, packing, loading and pulling for e-commerce orders. Order picker experience is preferred but not required as you may be on a forklift for portions of the shift as needed to pull product for the orders. Basic duties will require packing of orders and scanning of product using an RF gun all while giving due diligence to safety, quality, and performance rate. This is not a forklift only position. Majority of the time will be spent packing and/or loading. Job Requirements: Must demonstrate proficiency in packing orders and scanning product and be able to hit specific rates and job metrics, while maintaining good attendance. Must possess physical dexterity sufficient to accomplish tasks such as lifting, lowering, and using manual pallet jacks. Must possess cooperative attitude toward coworkers and management. Capable of working in a standing position 100% of the time. Capable of lifting, grasping, and carrying up to 50 lbs. with or without assistance. Available to work long hours and weekends, as needed. Maintain clean and orderly work area. Strive for continual improvement in departmental processes and functions. Other duties as assigned
Hire Dynamics is currently assisting a local client in their search to fill a Forklift Operator job in Graham, NC. This is a temporary to permanent opportunity. As a Forklift Operator you will be responsible for staging material so that machinery operates continuous production and ensure material is warehoused to specified standard, that proper stock …
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Hire Dynamics is currently assisting a local client in their search to fill a Forklift Operator job in Graham, NC. This is a temporary to permanent opportunity. As a Forklift Operator you will be responsible for staging material so that machinery operates continuous production and ensure material is warehoused to specified standard, that proper stock rotation is maintained and that location of materials are accurate Apply Now if you meet the qualifications listed below!
Pay: $16.35
Shift: 1st 6a - 2p; M-F
Responsibilities for this Forklift Operator job include:• Operate forklift type equipment in a safe manner • Monitor coating production schedule to determine needs while utilizing picks for proper material identification • Communicate with the Production Scheduler • Stage material while verifying quantities or damaged goods • Maintain warehouse organization by performing material transfers and following established standards for storage resulting in accurate inventory • Communicate timely any issues to appropriate parties: damaged goods, damaged equipment, etc. • Ensure warehouse is properly maintained and clean • Review roll labels and stacking of materials to ensure accuracy of location • Sweep, if needed, to ensure warehouse is free of debris • Continuously rotate inventory to ensure FIFO • Move any butt rolls to trailer as needed • Move any totes or drums to wash water area for disposal • Place skids and debris from incoming raw material into designated locations daily • Monitor forklift maintenance • Assist with inventory as needed • Assist with personnel training and ensure new employees are properly trained to safety standards • Ensure adherence to company policies and procedures • Ensure all activities are conducted safely and within safety guidelines/procedures • Maintain a clean, safe working environment • Perform other duties as assigned by the Production Manager
Hire Dynamics is currently assisting a local client in their search to fill a Drapery Sewing job in Burlington, NC. This is a temporary to permanent opportunity. In the Drapery Sewing dept you will be responsible for Measuring, folding, pinning & stapling side hems of drapery panels by hand. Hand sewing drapery weights in the …
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Hire Dynamics is currently assisting a local client in their search to fill a Drapery Sewing job in Burlington, NC. This is a temporary to permanent opportunity. In the Drapery Sewing dept you will be responsible for Measuring, folding, pinning & stapling side hems of drapery panels by hand. Hand sewing drapery weights in the bottom hems of the drapery panels Apply Now if you meet the qualifications listed below!
Pay: $14
Shift: 7am - 4:30pm; M - TH
Responsibilities for this Drapery Sewing job include: • The Tabler is responsible for operating a vertical measuring table to raise drapery panels to the desired finished length indicated on the manufacturing ticket. • Once the length is determined, the operator will staple crinoline to the top of the drapery. • After removing the panels from the table, the crinoline will be applied with a straight stitch sewing machine. • Other duties would include assisting members of the drapery team in areas as needed.
Hire Dynamix/ProLogistix is currently hiring for a Patient Account Coordinator in Savannah, GA! If you enjoy working as a team and in a great working environment, this is the job for you! Apply now and start ASAP Pay: $16.50/hr (plus unlimited $100 referral bonuses) Shifts: Mon-Fri 8am-5pm Job Duties as a Material Handler for Hire Dynamix/ProLogistix: Contacts patients regarding …
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Hire Dynamix/ProLogistix is currently hiring for a Patient Account Coordinator in Savannah, GA! If you enjoy working as a team and in a great working environment, this is the job for you! Apply now and start ASAP
Pay: $16.50/hr (plus unlimited $100 referral bonuses)
Shifts: Mon-Fri 8am-5pm
Job Duties as a Material Handler for Hire Dynamix/ProLogistix:
As a Hire Dynamix/ProLogistix Material Handler, We Offer You:
Apply Now!
Hire Dynamix/ProLogistix is currently hiring for Medical Receptionist in Savannah, GA! If you enjoy working as a team and in a great working environment, this is the job for you! Apply now! Pay: $16-17/hr (plus unlimited $100 referral bonuses) Shifts: Mon-Fri 8AM-5PM Job Duties as a Medical Receptionist for Hire Dynamix/ProLogistix: The receptionist is responsible for completing patient …
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Hire Dynamix/ProLogistix is currently hiring for Medical Receptionist in Savannah, GA! If you enjoy working as a team and in a great working environment, this is the job for you! Apply now!
Pay: $16-17/hr (plus unlimited $100 referral bonuses)
Shifts: Mon-Fri 8AM-5PM
Job Duties as a Medical Receptionist for Hire Dynamix/ProLogistix:
As a Hire Dynamix/ProLogistix Medical Receptionist, We Offer You:
Hire Dynamics is NOW HIRING Immediate Openings for our Client in Piedmont SC! We’re Hosting a JOB FAIR on Thursday 4/18/2024 from 9AM-1PM. Come Join Us! Apply Now, to have your application completed before the Job Fair! WALK-INS WELCOME! 1st, 2nd, 3rd and Weekend shifts available! Competitive rates! NOW IMMEDIATELY HIRING FOR: Forklift Operators …
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Hire Dynamics is NOW HIRING Immediate Openings for our Client in Piedmont SC! We're Hosting a JOB FAIR on Thursday 4/18/2024 from 9AM-1PM. Come Join Us!
Apply Now, to have your application completed before the Job Fair! WALK-INS WELCOME!
1st, 2nd, 3rd and Weekend shifts available! Competitive rates!
NOW IMMEDIATELY HIRING FOR:
Job Responsibilities include:
Experienced Night Shift Injection Mold Techs Needed for Innovative Supplier in Beverage Industry. Pay: $20.00 per hour Shift: 6pm-6am 2-2-3 schedule Do you have 1 year experience as an Injection Mold Operator? We have an opportunity for the right person! …
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Experienced Night Shift Injection Mold Techs Needed for Innovative Supplier in Beverage Industry.
Pay: $20.00 per hour
Shift: 6pm-6am 2-2-3 schedule
Do you have 1 year experience as an Injection Mold Operator? We have an opportunity for the right person!
Main tasks:
1st shift pay: $15.50 2nd shift pay: $16.00 Warehouse Worker Multiple Shifts Available IMMEDIATE HIRE No Experience Needed Get On The Right Career Track! Do you enjoy warehouse work but want more than just a job? Then this is the place for you. Don’t miss the opportunity to work with a great group of people …
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1st shift pay: $15.50
2nd shift pay: $16.00
Warehouse Worker Multiple Shifts Available IMMEDIATE HIRE No Experience Needed
Get On The Right Career Track!
Do you enjoy warehouse work but want more than just a job? Then this is the place for you. Don't miss the opportunity to work with a great group of people at a company that values its warehouse employees! Hire Dynamics offers competitive weekly pay, good benefits, referral bonuses, and FREE online skills training to help you grow in your warehouse career!
What are you waiting for? Stop searching and start working! Apply today!
“Quick and easy. Hire Dynamics was very helpful in quickly finding me warehouse jobs hiring near me .” – Hire Dynamics Warehouse Associate, David
As a Hire Dynamics Warehouse Associate, We Offer You:
We are hiring an experienced Forklift Operator/Warehouse Associate to work in the Fairburn area! Shift – Monday-Friday 7:00AM-4:00PM Pay – $18.00 per hour Must have sit down & stand up forklift experience!
Pay - $18.00 per hour
Must have sit down & stand up forklift experience!
Now hiring for several Sewing Machine Operators in South Charlotte, NC! Previous Machine Operating/Set up REQUIRED! Contract to hire Weekly pay Growth opportunities $100 referral bonus Free online courses Shift/Pay: 1st shift: 6:00am – 3:30pm Monday – Friday $16/hour APPLY NOW!
Now hiring for several Sewing Machine Operators in South Charlotte, NC!
Previous Machine Operating/Set up REQUIRED!
Shift/Pay:
APPLY NOW!