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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
General Labor Warehouse/Production Associates 1st and 2nd shifts available – schedules vary per department Pay starting at $18/hr Must have at least 1 year of previous Warehouse/Production experience General Labor Job Responsibilities Include: Pick, pack, and ship online customer orders with speed and accuracy. Heavy lifting of 50+ lbs. Scan and process incoming inventory and …
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General Labor Warehouse/Production Associates
1st and 2nd shifts available - schedules vary per department
Pay starting at $18/hr
Must have at least 1 year of previous Warehouse/Production experience
General Labor Job Responsibilities Include: Pick, pack, and ship online customer orders with speed and accuracy. Heavy lifting of 50+ lbs. Scan and process incoming inventory and restock shelves efficiently. Ensure proper labeling, packaging, and documentation for all outbound shipments. Assist with cycle counts and inventory audits to maintain stock accuracy. Maintain a clean, organized, and safe work environment. Utilize handheld scanners and warehouse management systems (WMS). Support returns processing and restocking of items. Safely handle and manage hazardous materials in compliance with company and regulatory standards. Performs other duties as assigned.
Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS for a national distribution company in the Concord area. Shift and Pay for the Forklift Operator: Week Days: 7am – 7pm Tuesday – Friday $16.50 Weekend Days: 7am – 7pm Sat,Sun,Mon3pm-3am $17.50 Week Nights: 7pm – 7am Tuesday – Friday $17.25 Job Duties for the …
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Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS for a national distribution company in the Concord area.
Shift and Pay for the Forklift Operator:
Week Days: 7am - 7pm Tuesday - Friday $16.50
Weekend Days: 7am - 7pm Sat,Sun,Mon3pm-3am $17.50
Week Nights: 7pm - 7am Tuesday - Friday $17.25
Job Duties for the Sit Down Forklift Operator:
Why work for Hire Dynamics as a Forklift Operator???
#nowhiring
Now Hiring Machine Operators Location: Concord, NC Shift: Days, Evenings, & Nights 8, 10, 12 Hour Shifts Pay: 16+ Hourly Job Duties for the Machine Operator: To set up and operate machines according to the appropriate “machine operator’s manual” under the direction of the Group Leader. Carry and supply materials to the machines. Remove the …
Continue reading “PLM Operator/FGR Mixer-Recruiting Job order”
Shift:
Days, Evenings, & Nights
8, 10, 12 Hour Shifts
Pay: 16+ Hourly
Job Duties for the Machine Operator:
We will be in touch shortly, we are looking forward to working with you!
COME BE APART OF A DYNAMIC TEAM! HIRE DYNAMICS HAS AN AWESOME OPPORTUNITY FOR A REPUTABLE COMPANY LOCATED IN CLAREMONT, NC! *CURRENTLY LOOKING FOR EXPERIENCED MACHINE AND FORKLIFT OPERATORS* DAY OR NIGHT SHIFT! Shift: 6:00am – 6:00pm 6:00pm – 6:00am 4×4 rotation Pay: $19/hr Job Description: Monitor machinery for proper operation …
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COME BE APART OF A DYNAMIC TEAM!
HIRE DYNAMICS HAS AN AWESOME OPPORTUNITY FOR A REPUTABLE COMPANY LOCATED IN CLAREMONT, NC!
*CURRENTLY LOOKING FOR EXPERIENCED MACHINE AND FORKLIFT OPERATORS*
DAY OR NIGHT SHIFT!
6:00am - 6:00pm
6:00pm - 6:00am
4x4 rotation
Pay:
$19/hr
Job Description:
Monitor machinery for proper operation and make basic adjustments as needed
Inspect cables for quality and consistency during and after production runs
Load raw materials and spool finished products
Accurately complete production logs and documentation
Perform routine cleaning and maintenance of machines
Adhere to all safety, quality, and manufacturing procedures
Assist with inventory handling and packaging as needed
Communicate effectively with team members and supervisors
Perks:
Temp to Perm opportunity
Health Benefits (Medical, Dental & Vision)
Referral Incentives
Opportunity for Growth
Competitive pay with raises
Interested? Hurry and apply! Visit www.hiredynamics.com or text 704.873.1774 for more information regarding this awesome opportunity!
Duties & Responsibilities: • Back up for Accounts Payable associate, direct orders, defect PORMS, vendor files • Maintains assigned vendor accounts payable files (Vendor setup, ACH setup, Vendor invoicing, etc) • Perform the day-to-day processing of accounts payable transactions to ensure that municipal finances are maintained in an effective, up to date, and accurate manner. …
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Duties & Responsibilities:
• Back up for Accounts Payable associate, direct orders, defect PORMS, vendor files • Maintains assigned vendor accounts payable files (Vendor setup, ACH setup, Vendor invoicing, etc)
• Perform the day-to-day processing of accounts payable transactions to ensure that municipal finances are maintained in an effective, up to date, and accurate manner.
• Research and resolve invoice discrepancies and issues
• Identify, implement, and assist with accounting projects/redesigns
• Schedule weekly check run
• Monitor vendor accounts and APTP report to ensure payments are made timely.
• Cross train where needed
Hire Dynamics is seeking Fitter/Fabricator a facility in Clover, SC! Job Title: Fitter/Fabricator Job Description: involves grinding, coping, notching, and fitting parts, as well as welding and partial assembly when needed. Responsibilities include interpreting drawings and sketches, performing layout work on piping and structural materials, and calculating required dimensions. The position requires maintaining a clean, …
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Hire Dynamics is seeking Fitter/Fabricator a facility in Clover, SC!
Job Title: Fitter/Fabricator
Job Description: involves grinding, coping, notching, and fitting parts, as well as welding and partial assembly when needed. Responsibilities include interpreting drawings and sketches, performing layout work on piping and structural materials, and calculating required dimensions. The position requires maintaining a clean, safe work environment.
Tasks to Perform:
Compensation:
Available Schedules:
Hire Dynamics is seeking a Order Picker for 3rd shifts in a facility in Gastonia, NC! Job Title: Order Picker Job Description: Order picker using rf scanner to pick product and take material to departments Tasks to Perform: Drive Sit-down forklift Use RF scannerto pick orders Record activity Compensation: $17.50 Available Schedules: Monday-Thursday 6:30pm-5am with …
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Hire Dynamics is seeking a Order Picker for 3rd shifts in a facility in Gastonia, NC!
Job Title: Order Picker
Job Description: Order picker using rf scanner to pick product and take material to departments
Mig WeldingJoin, fabricate and repair metal and other welding material by applying appropriate welding techniques and operating various welding devices.Key Duties and Responsibilities:1. Interpret blueprints, specifications, diagrams or schematics to determine appropriate welding process.2. Inspect completed welds to determine structural soundness.3. Start up and shut down machines properly.4. Consistently and safely operates machines at or …
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Essential Duties & Responsibilities • Operate EFI large-format printers safely and efficiently to meet production schedules. • Perform daily preventative maintenance, cleaning, and calibration of printing equipment. • Troubleshoot mechanical, electrical, and print-quality issues. • Diagnose and perform repairs to minimize equipment downtime. • Monitor color accuracy, print quality, and production consistency. • Load, unload, …
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Essential Duties & Responsibilities
• Operate EFI large-format printers safely and efficiently to meet production schedules.
• Perform daily preventative maintenance, cleaning, and calibration of printing equipment.
• Troubleshoot mechanical, electrical, and print-quality issues.
• Diagnose and perform repairs to minimize equipment downtime.
• Monitor color accuracy, print quality, and production consistency.
• Load, unload, and handle large media rolls and printing materials safely.
• Work closely with the Graphics, Production, and Shipping departments to meet customer deadlines.
• Maintain accurate production records and report equipment issues promptly.
• Keep work areas clean, organized, and compliant with company safety standards.
• Recommend improvements to increase equipment reliability, efficiency, and print quality.
• Follow all company safety policies and operating procedures.
Hire Dynamics is seeking Crate Builder in a facility in Gastonia NC! Job Title: Crate builder Job Description: constructs custom wooden or metal containers used to safely package, transport, and store goods. They measure, cut, and assemble materials using hand and power tools, ensuring durability to protect heavy, oversized, or fragile items during shipping Tasks to …
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Hire Dynamics is seeking Crate Builder in a facility in Gastonia NC!
Job Title: Crate builder
Job Description: constructs custom wooden or metal containers used to safely package, transport, and store goods. They measure, cut, and assemble materials using hand and power tools, ensuring durability to protect heavy, oversized, or fragile items during shipping
#gastonia-ev
Hire Dynamics- Hiring Wastewater Operator in Suwanee, GA Job Title: Wastewater Worker Location: Suwanee, GA Shifts Available: Days 1st Shift (8-12 Hour Shifts) Weekends: Yes, as needed Pay: $17 Job Summary: Responsible for maintaining wastewater systems and equipment to ensure efficient operation and prevent blockages or system failures Working with hoses, pumps, drains, and …
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Hire Dynamics- Hiring Wastewater Operator in Suwanee, GA
Job Title: Wastewater Worker
Location: Suwanee, GA
Shifts Available: Days 1st Shift (8-12 Hour Shifts)
Weekends: Yes, as needed
Pay: $17
Job Summary:
APPLY NOW
Hire Dynamics has Forklift Positions available (Raymond Standup Counter Balance) in Suwanee and Norcross, GA Job Title: Forklift Operator (Raymond Standup Counter Balance- Experienced) Location: Suwanee and Norcross, GA Shifts Available: 1st and 2nd Shift Available (8 – 12 Hours a shift) Weekends: Yes, as needed Pay Range: $18 – $19 …
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Hire Dynamics has Forklift Positions available (Raymond Standup Counter Balance) in Suwanee and Norcross, GA
Job Title: Forklift Operator (Raymond Standup Counter Balance- Experienced)
Location: Suwanee and Norcross, GA
Shifts Available: 1st and 2nd Shift Available (8 – 12 Hours a shift)
Pay Range: $18 - $19
· Safely operate Forklifts and follow and standards and guidelines for company products and handling
· Follow all food safety standards, including HACCP guidelines and Good Manufacturing Practices (GMP), to ensure safe and compliant production.
· Maintain a clean, sanitary, and organized production are; and promptly report any machinery issues or malfunctions.
CORE JOB DUTIES:
· Forklift Operation· Palletizing
· Loading and Unloading
· Lifting full case boxes.
· Lifting up to 50lbs-75 lbs
· Weekly Pay
· Benefits (Offered)
· Direct Deposit
· Free Skills Training
· Room for Advancement
· Training Available in Spanish, French and English
Requirements/Work Environment:
· Non-Climate Controlled
· Fast Paced Production
· Slip Proof Safety Shoes are required
· Standing is required for full shift
· Availability to work on the weekend
· Mandatory Overtime, as needed
Hire Dynamics has openings in Suwanee and Norcross, GA Job Titles Available: Production, Machine Operators, Quality, and Sanitation Shifts Available: 1st and 2nd Shift Available (8 – 12 Hours a shift) Weekends: Yes, as needed Pay Range: $15 – $18 Job Summary: Follow all food safety standards, including HACCP guidelines and Good Manufacturing …
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Hire Dynamics has openings in Suwanee and Norcross, GA
Job Titles Available: Production, Machine Operators, Quality, and Sanitation
Shifts Available: 1st and 2nd Shift Available (8 – 12 Hours a shift) Weekends: Yes, as needed
Pay Range: $15 - $18
JOB DUTIES:
APPLY NOW!
Forklift Operators (Sit-Down, Stand-Up/Reach) Locations: Marietta, Kennesaw, Canton, Calhoun, White, GA Hire Dynamics / Employbridge is actively seeking experienced – Forklift Operators to support multiple client locations throughout North Georgia. We are building a strong pipeline of qualified talent for upcoming and ongoing opportunities. Pay: $19.00 – $21.50/hour (based on client and shift) Schedule: Full-time …
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Forklift Operators (Sit-Down, Stand-Up/Reach)
Locations: Marietta, Kennesaw, Canton, Calhoun, White, GA
Hire Dynamics / Employbridge is actively seeking experienced - Forklift Operators to support multiple client locations throughout North Georgia. We are building a strong pipeline of qualified talent for upcoming and ongoing opportunities.
Pay: $19.00 – $21.50/hour (based on client and shift)
Schedule: Full-time | 1st, 2nd, and 3rd shifts available
Key Responsibilities* Operate sit-down, stand-up, and/or reach forklifts safely and efficiently* Load and unload trucks* Perform put-away and replenishment tasks* Support **shipping and receiving** operations* Maintain a clean and organized work environment* Follow all safety guidelines and proceduresRequirements* Minimum **2–3 years of recent forklift experience** (sit-down, stand-up, or reach)* Experience as a **loader/unloader and put-away associate*** Background in **shipping and/or receiving** required* Ability to work in any of the following locations: Marietta, Kennesaw, Canton, Calhoun, White, GA* Flexibility to work 1st, 2nd, or 3rd shift* Strong attention to safety and detailTo be considered, candidates must:* Complete a full application with Employbridge/Hire Dynamics
* Complete the required safety video in the application.
* Submit an updated resume presenting relevant forklift and warehouse experience **Why Join Us?*** Competitive pay based on client and shift* Full-time opportunities* Ongoing placement opportunities across multiple locations* Referral Bonuses
Job Responsibilities:Follow safety guidelinesFollow standard work instructions as assignedPerform hands-on tasksMaintain clean and organized workspaceTroubleshoot equipment issuesEnsure product meets customer specificationsWork in a team environmentAccurate record keeping and quality documentationInspection of product
Key Responsibilities Review, verify, and process vendor invoices for accuracy, approval, and coding. Match invoices to purchase orders and receiving documentation. Prepare weekly/monthly payment runs (checks and electronic). Reconcile vendor statements and resolve discrepancies or pricing issues. Respond to vendor inquiries promptly and professionally. Maintain accurate and organized accounts payable records. Ensure compliance with company …
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Key Responsibilities
Qualifications
Education & Experience
Knowledge & Skills
Blender & Packer Helpers (Temp-to-Hire) Location: Rock Hill, SC Pay: $15.50–$17.00/hour (based on experience) + Paid for Performance incentives Shift: 1st Shift (start times between 6:20 AM – 7:30 AM, end when production is complete) Key Responsibilities Blender Helper Assist with blending spice products for large-scale production Accurately measure, document, and verify ingredients and …
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Location: Rock Hill, SC
Pay: $15.50–$17.00/hour (based on experience) + Paid for Performance incentives
Shift: 1st Shift (start times between 6:20 AM – 7:30 AM, end when production is complete)