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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Hire Dynamics of Concord is NOW hiring for SWITCHERS/YARD JOCKEY OPERATORS for a national distribution company in the Concord area. Shift and Pay for the Forklift Operator: Weekend Days: 7am – 7pm Sat,Sun,Mon3pm-3am $19.75 Week Nights: 7pm – 7am Tuesday – Friday $20.00 Move trailers as directed from staged location to assigned locations, and ensure …
Continue reading “CDL Switcher/Yard Jockey”
Hire Dynamics of Concord is NOW hiring for SWITCHERS/YARD JOCKEY OPERATORS for a national distribution company in the Concord area.
Shift and Pay for the Forklift Operator:
Weekend Days: 7am - 7pm Sat,Sun,Mon3pm-3am $19.75
Week Nights: 7pm - 7am Tuesday - Friday $20.00
Move trailers as directed from staged location to assigned locations, and ensure all legal requirements are met. Perform system yard checks and correct noted discrepancies. Maintain yard control by managing trailer spotting by outside carriers and report any noted damages or accidents that occur on Distribution Technology property.
ESSENTIAL DUTIES AND RESPONSIBILITIES:•Operate a yard switcher proficiently enough to meet the minimum movement requirement to support facility operations.•Through a complete understanding of length and axle weighting requirements by state as published in the CFR49, set the axle length to meet those legal requirements by state.•Work with wireless clients handheld, lift, and truck mount.•Utilize PCs to access multiple systems.•Must be able to perform a minimum of 12 switcher moves per hour.•Fill out all required records that include but not limited to daily inspection report, movement logs, and any required seal logs or bills of lading.•Follow work instructions received either in verbal or written form.•Must be flexible to schedule and move between areas of the Warehouse as dictated by operational needs.•Review activity periodically during the shift to ensure all team members are on task to reach expected goals.•Must be able to provide simple direction to team members working in their receiving areas.•Work independently with minimal direction
NOW HIRING: Production & Machine Operators at Shutterfly! Looking for extra cash this holiday season? Join our team and make the most of your time with a 3-day work week, great pay, and awesome perks! Why You’ll Love Working With Us Competitive Pay: Earn $17/hour plus overtime opportunities Flexible Schedule: Work just 3 days a …
Continue reading “Manufacturing Operator 3 Day Schedule”
NOW HIRING: Production & Machine Operators at Shutterfly!
Looking for extra cash this holiday season? Join our team and make the most of your time with a 3-day work week, great pay, and awesome perks!
Why You’ll Love Working With Us
Shift Details Day Shift: 4am-4pm Thursday-Saturday (Sundays for OT) - $16 per hour
What You’ll Do
Ready to earn extra cash and enjoy a flexible schedule? Apply today and start your holiday season off right!
Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS for a national distribution company in the Concord area. Shift and Pay for the Forklift Operator: Week Days: 7am – 7pm Tuesday – Friday $16.50 Weekend Days: 7am – 7pm Sat,Sun,Mon3pm-3am $17.50 Week Nights: 7pm – 7am Tuesday – Friday $17.25 Job Duties for the …
Continue reading “Sit Down Forklift/Loader/Unloader”
Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS for a national distribution company in the Concord area.
Week Days: 7am - 7pm Tuesday - Friday $16.50
Weekend Days: 7am - 7pm Sat,Sun,Mon3pm-3am $17.50
Week Nights: 7pm - 7am Tuesday - Friday $17.25
Job Duties for the Sit Down Forklift Operator:
Why work for Hire Dynamics as a Forklift Operator???
IMMEDIATE HIRE! Welder Day Shift Start your next great job NOW! Hire Dynamics is looking for welders to work for a fast-growing local company. Great weekly pay, benefits, referral bonuses, incentives, access to FREE online skills training, and a personal recruiter to help you get ahead in your career! What are you waiting for? What …
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IMMEDIATE HIRE!
Welder
Day Shift
Start your next great job NOW! Hire Dynamics is looking for welders to work for a fast-growing local company. Great weekly pay, benefits, referral bonuses, incentives, access to FREE online skills training, and a personal recruiter to help you get ahead in your career! What are you waiting for?
What are you waiting for? Apply Right Now!
“The team at Hire Dynamics helped me find a job hiring near me. I’m definitely recommending them to everyone I know in need of a job.” – Hire Dynamics Warehouse Associate, Katrina
We Require Our Customers to Offer:
As a Hire Dynamics Production Associate, We Offer You:
Job Responsibilities:
Working For Hire Dynamics
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of Employbridge, the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
IMMEDIATE HIRE! Warehouse Production Workers Day Shift No Experience Needed Ready. Set. Find Great Warehouse Work Now! Start your next great job NOW! Hire Dynamics is looking for Warehouse Production Workers to work for a fast-growing local company. Great weekly pay, benefits, referral bonuses, incentives, access to FREE online skills training, and a personal recruiter …
Continue reading “Assembler”
IMMEDIATE HIRE! Warehouse Production Workers Day Shift No Experience Needed
Ready. Set. Find Great Warehouse Work Now!
Start your next great job NOW! Hire Dynamics is looking for Warehouse Production Workers to work for a fast-growing local company. Great weekly pay, benefits, referral bonuses, incentives, access to FREE online skills training, and a personal recruiter to help you get ahead in your career! What are you waiting for?
Apply Right Now!
“If I need a job hiring near me, Hire Dynamics is the place to be!” – Hire Dynamics Warehouse Associate, Yvonne
Job Requirements:
The Valve Technician is responsible for the disassembly, cleaning, inspection, repair, and assembly of steam turbine valves in conformance with the Company’s requirements for safety, cost, schedule, and quality. (Pay based on experience $18-$21) 1. Calculate dimensions or tolerances of work pieces, products, or equipment, using instruments such as micrometers or vernier calipers. 2. Measure dimensions …
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The Valve Technician is responsible for the disassembly, cleaning, inspection, repair, and assembly of steam turbine valves in conformance with the Company’s requirements for safety, cost, schedule, and quality. (Pay based on experience $18-$21)
1. Calculate dimensions or tolerances of work pieces, products, or equipment, using instruments such as micrometers or vernier calipers.
2. Measure dimensions of completed products or work pieces to verify conformance to specifications.
3. Operate cutting/grinding equipment.
4. Dismantle, inspect, and assemble machinery and equipment using: hoists, cranes, chain falls, hand tools, power tools, pneumatic and hydraulic tools, micrometers, rules, squares, and/or dial indicators.
5. Study sample parts, blueprints, drawings, or engineering information to determine methods or sequences of operations needed to fabricate products.
6. Confer with engineering, supervisory, or manufacturing personnel to exchange technical information.
7. Fit and assemble parts to make or repair machine tools.
8. Operate welding equipment. (TIG & MIG)
Friday-Sunday & OT on Monday 7am-7pm $20.25 STACKER- Associate is responsible for scanning cartons to a pallet, building pallets to a 7’ height. Stretch wrapping with clear wrap and ensuring that all documentation is correct for each pallet. Responsible for all long and tall cartons and boats. Ability to operate manual pallet jack equipment …
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Friday-Sunday & OT on Monday 7am-7pm $20.25
STACKER- Associate is responsible for scanning cartons to a pallet, building pallets to a 7’ height. Stretch wrapping with clear wrap and ensuring that all documentation is correct for each pallet. Responsible for all long and tall cartons and boats. Ability to operate manual pallet jack equipment for long periods of time. Must be able to lift cartons of 50 lbs or more up to 10 hrs a day
Picking and Packing Scentsy Distribution (no re-hires) Monday-Friday 6:30am-3:30pm (When OT required: 4:45am-3:30pm and occasional mandatory Saturdays (8 hours) Position at Scentsy will consist of •walking 8-10 hours walking in a fast paced environment. •Cross training will be required as well as heavy lifting.
Picking and Packing Scentsy Distribution
(no re-hires) Monday-Friday 6:30am-3:30pm
(When OT required: 4:45am-3:30pm and occasional mandatory Saturdays (8 hours)
Position at Scentsy will consist of
•walking 8-10 hours walking in a fast paced environment.
•Cross training will be required as well as heavy lifting.
1st Shift, Sunday- Wednesdays 6am-6pm 3rd Shift Wednesday-Saturday 6am-6pmPay $19.25/HR 2nd Shift, Sunday- Wednesdays 6am-6pm 4th Shift Wednesday-Saturday 6am-6pmPay $20.75/HR Candidate will be driving a Crown stand up lift 40% of the time. the remainder time they will be unloading manually a truck and organizing it on a wood plank and at time reorganizing the pallet. …
Continue reading “Material Handler/Stand up Forklift”
1st Shift, Sunday- Wednesdays 6am-6pm 3rd Shift Wednesday-Saturday 6am-6pmPay $19.25/HR
2nd Shift, Sunday- Wednesdays 6am-6pm 4th Shift Wednesday-Saturday 6am-6pmPay $20.75/HR
Candidate will be driving a Crown stand up lift 40% of the time. the remainder time they will be unloading manually a truck and organizing it on a wood plank and at time reorganizing the pallet. Will be using a computer to track orders it’s user friendly; first day will be 6 hours of in class training.
Employbridge is supporting our client in White, GA looking for Sit-down Forklift Drivers! Please see details below if interested. Recent experience operating a Sit-down Forklift Multiple layers of Loading & unloading, stocking, and delivering materials from container trailers to assembly Stacking pallets or materials correctly. following inventory control instructions Performing daily equipment checks such as …
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Employbridge is supporting our client in White, GA looking for Sit-down Forklift Drivers!
Please see details below if interested.
Available Shifts and Pay Rates $18.00-19.00/hr depending on shift
Monday - Friday: 8am - 5pm ($18/hr) Days: 7am - 7pm ($18/hr) Night: 7pm - 7am ($19/hr)
Hire Dynamics is seeking a Warehouse Associate in a facility in Charlotte, NC! Job Title: Warehouse Associate Job Description: operating equipment like forklifts, maintaining a clean and safe workspace, and ensuring orders are accurately filled for delivery or pickup Tasks to Perform: Order fulfillment: Picking, packing, and processing orders for shipping or pickup. Inventory management: Receiving and stocking …
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Hire Dynamics is seeking a Warehouse Associate in a facility in Charlotte, NC!
Job Title: Warehouse Associate
Job Description: operating equipment like forklifts, maintaining a clean and safe workspace, and ensuring orders are accurately filled for delivery or pickup
Tasks to Perform:
Compensation:
Available Schedules:
Hire Dynamics is seeking a Material Handler in a facility in Gastonia, NC! Job Title: Material Handler Perks: Benefits: Medical/Dental/Vision Temp to Hire FREE Online Courses through Penn Foster Compensation: $17.50 Available Schedules: Monday-Friday 8am-5pm APPLY NOW!!!!
Hire Dynamics is seeking a Material Handler in a facility in Gastonia, NC!
Job Title: Material Handler
Perks:
APPLY NOW!!!!
Immediately Hiring Experienced Electronic Assembler 2nd shift located in Roanoke VA area! Assembler position Experienced Electronic Assembler, 2nd Shift Available Weekly Pay $17.50 per hour Monday- Friday Location : Roanoke VA Job Responsibilities for Assembler: Use power or air tools to secure, mount, or bolt parts into place. Disassemble and reassemble parts to ensure production In this Function. Follow safety …
Immediately Hiring Experienced Electronic Assembler 2nd shift located in Roanoke VA area!
Assembler position Experienced Electronic Assembler, 2nd Shift Available
Weekly Pay $17.50 per hour
Monday- Friday
Location : Roanoke VA
Job Responsibilities for Assembler:
Hire Dynamics is Hiring for GXO – Start Your Career Today! Positions: Load/Unload Associate & Water Spider Schedule:6:00 AM – 4:30 PM 5:30 PM – 4:00 AM Shift: 4 days/week, 10-hour shifts What You’ll Do: Load and unload materials within a warehouse or storage facility Perform tasks such as picking, packing, scanning, kitting, and counting …
Continue reading “GXO-Material Handler”
Hire Dynamics is Hiring for GXO – Start Your Career Today!
Positions: Load/Unload Associate & Water Spider Schedule:6:00 AM – 4:30 PM 5:30 PM – 4:00 AM Shift: 4 days/week, 10-hour shifts
6am-4:30pm & 5:30pm-4am Load/Unload/Water Spider LI/Amazon Package/RBA Drug Screen What you’ll do on a typical day: • Load and unload material within a warehouse or storage facility • Perform duties that may include picking, packing, scanning, kitting or counting products • Adhere to the 7S program and maintain a clean environment at all times • …
6am-4:30pm & 5:30pm-4am
Load/Unload/Water Spider LI/Amazon Package/RBA Drug Screen
What you’ll do on a typical day: • Load and unload material within a warehouse or storage facility • Perform duties that may include picking, packing, scanning, kitting or counting products • Adhere to the 7S program and maintain a clean environment at all times • Use a barcode scanner and warehouse management system • Work in a safe manner that protects you and your team member At a minimum, you’ll need: • Experience operating material handling equipment This job requires the ability to: • Lift up to 50 lbs. • Stand, sit or walk for long periods of time • Lift objects of various shapes, sizes and weights • Bend, stoop, squat, twist, push and pull • Use hands and fingers to handle or feel tools or equipment • Tolerate hot or cold warehouse environments It’d be great if you also have: • Availability to work a flexible schedule, with possible overtime when needed • 1 year of experience in a warehouse environment • Experience using a handheld scanner • Positive attitude and the ability to work on a team to achieve goals and objectives • High school diploma or equivalent
Hire Dynamics is Now Hiring for GXO! Start Your Career ASAP Positions: PIT Operator – Order Picker, Cherry Picker, Double Reach Schedule:6:00 AM – 4:30 PM 5:30 PM – 4:30 AM Shift: 4 days/week, 10-hour shifts What You’ll Do: Operate powered industrial lift trucks and order pickers to move products and materials Use handheld scanners …
Continue reading “GXO- PIT (Cherry Picker ) Forklift Operator”
Positions: PIT Operator – Order Picker, Cherry Picker, Double Reach Schedule:6:00 AM – 4:30 PM 5:30 PM – 4:30 AM Shift: 4 days/week, 10-hour shifts
Picking Efficiency: Must be able to pick a minimum of 100 pieces per hour. Language Skills (Preferred): Bilingual candidates (English/Spanish) are preferred. Mandatory Attendance: Employee attendance is required from Monday through Saturday. Given the critical nature of operations on Mondays and Saturdays, presence on these days is of utmost importance and will …
Continue reading “General Labor (Bi-Lingual)”
Picking Efficiency: Must be able to pick a minimum of 100 pieces per hour.
Language Skills (Preferred): Bilingual candidates (English/Spanish) are preferred.
Mandatory Attendance: Employee attendance is required from Monday through Saturday.
Given the critical nature of operations on Mondays and Saturdays, presence on these days is of utmost importance and will be strictly enforced to ensure operational efficiency .
Monday 7am - 3:30pm Tuesday - Friday 7:30am - 4:00pm Saturday 7am - 11:00am
NOW HIRING for Production Operators and Machine Operators at Shutterfly! Shifts Available: 1st Shift: 4am-4pm Monday-Wednesday (Thursdays for OT) – $15 2nd Shift: 4pm-4am Monday-Wednesday (Thursdays for OT) – $16 3rd Shift: 4am-4pm Thursday-Saturday (Sundays for OT) – $16 4th Shift: 4pm-4am Thursday-Saturday (Sundays for OT) – $17 Job Responsibilities: Operate and maintain digital presses, …
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NOW HIRING for Production Operators and Machine Operators at Shutterfly!
Shifts Available: