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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
1st Shift | Monday-Friday 6:00am-6:30pm (OT on Saturdays) | $20-$22 For this position you must:• At least 2 years of direct business experience in Production, Packaging and/or Warehousing. • 2-year college degree preferred.• Supervisory experience preferred.• Knowledge of office processes, procedures, and ERP technology. Experience in coordinating projects and team activities using ERP systems. • …
Continue reading “Warehouse Lead”
1st Shift | Monday-Friday 6:00am-6:30pm (OT on Saturdays) | $20-$22
For this position you must:• At least 2 years of direct business experience in Production, Packaging and/or Warehousing. • 2-year college degree preferred.• Supervisory experience preferred.• Knowledge of office processes, procedures, and ERP technology. Experience in coordinating projects and team activities using ERP systems. • Ability to track Key Performance Indicators and enforce/follow monitoring methods to improve upon KPIs.• Work requires willingness to work a flexible schedule, a sense of urgency and the ability to accept accountability
Hire Dynamics is seeking Reach Truck and Sit Down Forklift operators for prestigious client in Concord, NC. All shifts available – 1st, 2nd, 3rd including 12 hour rotating shifts Pay: $17.75-19.25 depending on shift Key Responsibilities of Reach Truck and Sit Down Forklift Operators: Safely operate forklifts (e.g., sit-down, stand-up, reach trucks, or pallet jacks) …
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All shifts available - 1st, 2nd, 3rd including 12 hour rotating shifts
Pay: $17.75-19.25 depending on shift
As a Hire Dynamics Reach Truck and Sit Down Forklift Operator We Offer You:
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EXPERIENCED FORKLIFT OPERATORS – 1ST & 2ND SHIFT IMMEDIATE OPENINGS Work for a Company that Treats You Right! Have at least 2 YEARS forklift driving experience? If so, we have a job for you! Join a company that offers competitive pay, great benefits and free, online skills training to help you advance in your career. Work in …
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EXPERIENCED FORKLIFT OPERATORS - 1ST & 2ND SHIFT IMMEDIATE OPENINGS
Work for a Company that Treats You Right! Have at least 2 YEARS forklift driving experience? If so, we have a job for you!
Join a company that offers competitive pay, great benefits and free, online skills training to help you advance in your career. Work in a safe, healthy environment for a company that treats employees right. This is your chance to start a great new job!
“Very nice people. Got hired and started the same day.” – Hire Dynamics Associate, Brian
We Require Our Customers to Offer:
As a Hire Dynamics Forklift Operator We Offer You:
Working For Hire Dynamics At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
Hire Dynamics is currently hiring Clamp Forklift Operators to take on swing shift job opportunities in Dublin. Pay: $20.00/hour (Unlimited referral bonuses!) Schedule: Swing Shift only Job Duties as a Clamp Forklift Operator for Hire Dynamics: unload, repack, and load containers with goods and products. unloading containers using Powered Industrial Trucks (PIT), by hand when needed, repalletizing …
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Hire Dynamics is currently hiring Clamp Forklift Operators to take on swing shift job opportunities in Dublin.
Pay: $20.00/hour (Unlimited referral bonuses!)
Schedule: Swing Shift only
Job Duties as a Clamp Forklift Operator for Hire Dynamics:
As a Hire Dynamics Clamp Forklift Operator We Offer You:
Apply Now!
Hiring Now! Immediate opportunities as a Clamp Forklift Operator with Hire Dynamics on Swing shift!
Job Requirements for a Clamp Forklift Operator:
*Candidates need to be open to working in an environment that is not climate controlled.*
Make a difference in your career at a great company that treats its people right! Hire Dynamics is hiring day shift Clamp Forklift Operators in your area. Earn competitive pay and get paid weekly! Get Medical and Retirement benefits, and the opportunity to advance your career through Free, Online Skills Training.
Apply now!
Hire Dynamics is currently hiring Loader Unloaders to take on day shift and evening shift job opportunities in Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center. The work is fast-paced, and product of all shapes and sizes is unloaded from containers, palletized, and reloaded into …
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Hire Dynamics is currently hiring Loader Unloaders to take on day shift and evening shift job opportunities in Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center. The work is fast-paced, and product of all shapes and sizes is unloaded from containers, palletized, and reloaded into trailers.
Pay: $18.00 for day shift (Unlimited referral bonuses!)
$19.00 for evening shift
Day Shift: 6:30am - 4:00pm (must be flexible to work later hours and/or on weekends)
Evening Shift: 3:00 pm - 11:30 pm Mon - Friday
Job Duties as a Loader Unloader for Hire Dynamics:
As a Hire Dynamics Loader Unloader We Offer You:
MANUFACTURING ASSOCIATES NEEDED!!! Hire Dynamics of Concord is NOW hiring for a premiere client in Concord area. Shift and Pay for Manufacturing Associate: $17.00/hour Monday-Thursday, 7am-5:30pm Friday, 7am-3:30pm and Saturday, 7am-12 noon. Manufacturing Associate Job Description: Ability to be versatile in the workplace and be able to learn multiple areas of manufacturing. Experience with …
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MANUFACTURING ASSOCIATES NEEDED!!! Hire Dynamics of Concord is NOW hiring for a premiere client in Concord area.
Shift and Pay for Manufacturing Associate:
$17.00/hour
Monday-Thursday, 7am-5:30pm
Friday, 7am-3:30pm and Saturday, 7am-12 noon.
Manufacturing Associate Job Description:
Ability to be versatile in the workplace and be able to learn multiple areas of manufacturing. Experience with Construction, Assembly, Material Handling, Machine Operating is preferred. Will be using tape measurers, hand tools, and other measuring devices to assemble/manufacture products. Construction background encouraged to apply.
As a Hire Dynamics Manufacturing Associate We Offer You:
***** NOW HIRING FOR MECHANIAL, ELECTRICAL, ASSEMBLY TECHNICIANS***** Are you are the mechanical / electrical type with experience reading blueprints, schematics? APPLY TODAY!!! Job Duties and Responsibilities. Maintain shop floor, ensuring a safe and clean working environment. Assemble mechanical pieces accurately to ensure quality product. Prepare frame for …
***** NOW HIRING FOR MECHANIAL, ELECTRICAL, ASSEMBLY TECHNICIANS***** Are you are the mechanical / electrical type with experience reading blueprints, schematics?
APPLY TODAY!!!
Job Duties and Responsibilities.
Maintain shop floor, ensuring a safe and clean working environment.
Assemble mechanical pieces accurately to ensure quality product.
Prepare frame for mounting and attaching body.
Fabricating and mounting parts to meet custom builds.
Build and install electrical systems, harness, lighting.
Testing finished product assuring customer satisfaction.
If you are a mechanical individual with a dedication and passion for quality work. APPLY TODAY!!!
Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS for a national distribution company in the Concord area. Shift and Pay for the Forklift Operator: Week Days7am – 7pm Tuesday – Friday $15 Weekend Days7am – 7pm Sat,Sun,Mon3pm-3am $17 Week Nights 7pm – 7am Tuesday – Friday $16.25 Job Duties for the Sit Down …
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Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS for a national distribution company in the Concord area.
Shift and Pay for the Forklift Operator:
Week Days7am - 7pm Tuesday - Friday $15
Weekend Days7am - 7pm Sat,Sun,Mon3pm-3am $17
Week Nights 7pm - 7am Tuesday - Friday $16.25
Job Duties for the Sit Down Forklift Operator:
Why work for Hire Dynamics as a Forklift Operator???
Apply on line now!
Strong fabrication skills……reading drawings and being able to assemble/modify according to those drawings and create jigs if necessary, possibly designing from scratch at times. Must be comfortable using a cutting torch/plasma to cut parts as needed for assembly as well. Rolling and press brake experience a plus. Pay rate negotiable based on experience.
Manual Machinist in Gainesville, Ga Day and Night Shift Available Day shift $25-30 7am-3:30pm (OT during peck) Night shift $25-30 7:30pm-2:30am (OT during peck) The Manual Machinist is responsible for the set-up and operation of a variety of machine tools to produce or repair/refurbish precision parts in conformance with the Company’s requirements for safety, cost, …
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Manual Machinist in Gainesville, Ga
Day and Night Shift Available
Day shift $25-30 7am-3:30pm (OT during peck)
Night shift $25-30 7:30pm-2:30am (OT during peck)
The Manual Machinist is responsible for the set-up and operation of a variety of machine tools to produce or repair/refurbish precision parts in conformance with the Company’s requirements for safety, cost, schedule, and quality.
JOB DUTIES INCLUDED
Hire Dynamics is currently assisting a local client in their search for shipping/receiving warehouse associates for a job in Charlotte, NC. This position is located near the Sam Wilson Rd on the boarder of Gaston County and Mecklenburg County. Job Title: Warehouse Associate Job Description: Support of one function within the Warehouse department (ex. Shipping, Receiving, etc.). …
Continue reading “Clamp Forklift – Warehouse Associate”
Hire Dynamics is currently assisting a local client in their search for shipping/receiving warehouse associates for a job in Charlotte, NC. This position is located near the Sam Wilson Rd on the boarder of Gaston County and Mecklenburg County.
Job Title: Warehouse Associate
Job Description: Support of one function within the Warehouse department (ex. Shipping, Receiving, etc.). Transport/staging of product. Clamp Forklift experience is required
Monday-Friday 8:00AM-5:00PM
Perks:
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Hire Dynamics is currently assisting a local client in their search for shipping/receiving associates for a job in Gastonia, NC. Job Title: Warehouse Floater in Shipping and Receiving Job Description: Will be working with fiberglass products and if they have sensitive skin this is not the position for them. For example, if they have put fiberglass insulation …
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Hire Dynamics is currently assisting a local client in their search for shipping/receiving associates for a job in Gastonia, NC.
Job Title: Warehouse Floater in Shipping and Receiving
Job Description: Will be working with fiberglass products and if they have sensitive skin this is not the position for them. For example, if they have put fiberglass insulation in a house and it made them itch, this will probably not work. Please Note: This is a hot, dirty, and sweaty job and we are not climate controlled in our warehouse
Shift:
Monday-Friday 8:30AM-5:30PM
Hire Dynamics is currently hiring Laboratory Technicians for a day shift job opportunity in West Ashley. These are seasonal opportunities that are part of a pharmaceutical company leading the way in microbial detection and identification. At the end of this 90 day project there may be full time job offers extended to qualified applicants. This is a …
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Hire Dynamics is currently hiring Laboratory Technicians for a day shift job opportunity in West Ashley. These are seasonal opportunities that are part of a pharmaceutical company leading the way in microbial detection and identification. At the end of this 90 day project there may be full time job offers extended to qualified applicants. This is a limited time opportunity to be a part of an amazing process and company and spots will fill up fast!
Pay: $18.00 per hour (Unlimited referral bonuses!)
Day Shift: 6:00am – DONE (must be flexible to work later hours and/or on weekends)
Job Duties as a Laboratory Technician for Hire Dynamics:
As a Hire Dynamics Laboratory Technician We Offer You:
Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you! Fast-paced, physical position that gets you up and moving. Work …
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Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you!
Fast-paced, physical position that gets you up and moving. Work within one of the distribution center departments to fold, tag, apply hangers and package apparel to meet customer demands or utilize non-powered equipment to load/unload and transport materials between warehouse areas. Prefer six months material handling experience.
Shifts & Pay
Apply NOW!
Ensure quality and safety procedures, instructions, tests are properly understood and carried out, audit and monitor various test and quality checks on components, sub-assemblies and finished products as per organization’s inspection plans and specification requirements, must have a strong attention for detail, ensure that all product has been tested and falls within standards, measured to …
Continue reading “Quality Control”
Ensure quality and safety procedures, instructions, tests are properly understood and carried out, audit and monitor various test and quality checks on components, sub-assemblies and finished products as per organization's inspection plans and specification requirements, must have a strong attention for detail, ensure that all product has been tested and falls within standards, measured to specifications and is within tolerances, test samples, conduct periodic visual and measurement test to validate measurements, initiate non -conformance reports (material rejection notices) as applicable, investigate and report production line failures, communicate required adjustments to: Quality Manager, Production Supervisor / Maintenance and follow up on resolution.
We are currently looking for a Maintenance mechanic for a Manufacturing company in Haw River. Hours: 7am 3:30pm Pay rate $22-25 depends on experience This company makes hose fittings, application fittings, and crimping machines. Must have industrial experience. understanding hydraulic, pneumatic systems Troubleshooting and repairing equipment work on and build new equipment painting general …
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Hours: 7am 3:30pm
Pay rate $22-25 depends on experience
This company makes hose fittings, application fittings, and crimping machines. Must have industrial experience. understanding hydraulic, pneumatic systems Troubleshooting and repairing equipment work on and build new equipment painting general housekeeping
Why choose us?
Hire Dynamics is seeking a Sanitation Supervisor for a client in Alma GA. 1st shift $18 hr. Position: This position contributes to the Company’s success by supervising and coordinating activities of sanitation workers, overseeing, and maintaining sanitary conditions of the facility and the facility’s production equipment/tools through effective cleaning and proper scheduling. Responsible for …
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Position:
This position contributes to the Company’s success by supervising and coordinating activities of sanitation workers, overseeing, and maintaining sanitary conditions of the facility and the facility’s production equipment/tools through effective cleaning and proper scheduling. Responsible for all areas of the facility. Responsible for coordination of all sanitation activities on a 24/7 schedule. Assists the Quality Assurance department with inspection and testing activities through stages of the manufacturing process to ensure internal and regulatory standards are met.
Hire Dynamics is currently hiring Forklift Operators to take on 1st and 2nd shift job opportunities in Anderson. These are career opportunities supporting inventory management and distribution. Pay: $17.00/hr-$18.00/hr to start (Unlimited referral bonuses!) 1st Shift: Mon-Fri, 6:30am-3:00pm 2nd Shift: Mon-Fri, 3:30pm-12:00am Job Duties as a Forklift Operator for Hire Dynamics: Responsible for loading and unloading product while safely operating power …
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Hire Dynamics is currently hiring Forklift Operators to take on 1st and 2nd shift job opportunities in Anderson. These are career opportunities supporting inventory management and distribution.
Pay: $17.00/hr-$18.00/hr to start (Unlimited referral bonuses!)
1st Shift: Mon-Fri, 6:30am-3:00pm
2nd Shift: Mon-Fri, 3:30pm-12:00am
Job Duties as a Forklift Operator for Hire Dynamics: