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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
CNC Programmer / Machinist We are seeking an experienced CNC Job Shop Machinist to join our team in South Carolina. This role involves programming, setting up, and operating CNC equipment to manufacture precision parts from a variety of materials using technical prints and/or solid models. Key Responsibilities: Program, set up, and operate CNC machines Manufacture …
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We are seeking an experienced CNC Job Shop Machinist to join our team in South Carolina. This role involves programming, setting up, and operating CNC equipment to manufacture precision parts from a variety of materials using technical prints and/or solid models.
Proven experience operating forklifts and other warehouse machinery (Stand Up and Cherry Picker)Machine-oriented with the ability to learn and adapt quickly. Strong attendance record and dependable work ethic. Respectful, professional, and team-oriented. Willingness to learn and grow within the operation. Bilingual (English/Spanish) preferred
Employbridge is hiring Cherry Picker Operators. Pay rate $18.00-$18.75 per hour. OT as required and determined by business demands. Schedule is Monday to Friday 6 am – 2:30 pm/2:30pm – 11pm + OT as required and determined by business demands. Job Duties – Support the picking/packing, loading/unloading and general warehousing duties – Understand method of …
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Employbridge is hiring Cherry Picker Operators.
Pay rate $18.00-$18.75 per hour. OT as required and determined by business demands. Schedule is Monday to Friday 6 am - 2:30 pm/2:30pm - 11pm + OT as required and determined by business demands.
Job Duties - Support the picking/packing, loading/unloading and general warehousing duties
- Understand method of locating materials
- Read a packing list and follow defined shipping/receiving protocols - Record turnback’s
- Process rework work orders/purchase orders
- Perform and reconcile cycle counts, relentless root cause analysis
- Recommend improvements consistently striving for efficient and effective methodologies and maintain departmental quality standards
- Execute JDE transactions relative to your area of responsibility
- Perform 5S
- Other duties as assigned.
Adheres to company policies that create and maintain a safe workplace and follows departments housekeeping requirements. Work in the department as a team member to produce and sew web products per manufacturing specifications to achieve or exceed the production, quality standards and goals. Set up, adjust and operate machines and equipment. Understand and follow established best …
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Adheres to company policies that create and maintain a safe workplace and follows departments housekeeping requirements. Work in the department as a team member to produce and sew web products per manufacturing specifications to achieve or exceed the production, quality standards and goals. Set up, adjust and operate machines and equipment. Understand and follow established best practices, department priorities and customer requirements. Read, understand and follow the JHA’s pertaining to the department. Read, interpret and understand production sheets, manufacturing manual and corresponding reports and documents. Select appropriate raw materials, hardware, tools, tags and equipment necessary to produce and sew various web products. Identify and report any equipment, operational or safety problems or material deficiencies. Understand and perform the Preventative Maintenance Program. Identify and report any maintenance issues on machines and equipment. Move and handle materials as necessary. Understand and follow the company inventory system. Complete all necessary reports and forms. Marginal Duties and Responsibilities: Pack product as required. Perform minor repairs to machines and equipment. Provide training and instruction to other personnel as requested by Group Leader or Manager. Perform other similar or associated duties as required. Assist in other areas of the plant as required.
Employbridge is hiring an Inventory Control Specialist in Jefferson, Ga. 7am-3:30pm $19/hr Key Responsibilities Perform daily inventory cycle counts and reconcile discrepancies Operate cherry picker (order picker) to pick and verify product locations at height Safely operate sit-down forklift for pallet movement, storage, and replenishment Conduct inventory audits and investigate variances in stock levels Maintain …
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*Resume and Interview with client required*
Machine Operator (12-Hour Shifts) Location: Conyers, GA Schedule: Monday–Friday (Some Saturdays) Day Shift: 4:00 AM – 4:00 PM Night Shift: 4:00 PM – 4:00 AM Employment Type: Temp-to-Hire Overtime: Significant overtime currently available Position Overview We are currently hiring Machine Operators for a fast-paced manufacturing facility in Conyers, GA. This is a great opportunity to …
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Location: Conyers, GA Schedule: Monday–Friday (Some Saturdays)
We are currently hiring Machine Operators for a fast-paced manufacturing facility in Conyers, GA. This is a great opportunity to join a growing company with long-term potential. Candidates must be dependable, safety-focused, and comfortable working 12-hour shifts in a production environment.
Hire Dynamics is seeking CNC Machinist in a facility in South Charlotte! Job Title: CNC Machinist Job Description: Sets up, and operates Computer Numerical Control machines to manufacture precision parts Tasks to Perform: Monitoring compliance with occupational safety regulations Ensuring order and cleanliness in the production area (using the 5S method) Proper handling of HazMats Initiating …
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Hire Dynamics is seeking CNC Machinist in a facility in South Charlotte!
Job Title: CNC Machinist
Job Description: Sets up, and operates Computer Numerical Control machines to manufacture precision parts
Tasks to Perform:
- Performing dimensional corrections in collaboration with supervisor
- Performing maintenance tasks, repairs, troubleshooting in accordance with qualifications, including fluids
- Monitoring planned production quantities
- Ensuring the availability of materials for assembly
- Recording quantities produced and process disruptions
- Conducting tool presetting, changes and replacements
- Perform CMM measurements and SPC measurements according to inspection plans and measurement programs
- Initiating and monitoring activities to ensure quality and audit compliance
- Ensuring compliance with production requirements (e.g. initial part release, adherence to work instructions)
- Inspection of material received
Compensation:
Available Schedules:
Data Entry Clerk – South Charlotte Area Pay: $17.00/hr Schedule: 7:30 AM – 4:00 PM (30-minute lunch) We are currently seeking reliable Data Entry Clerks for a full-time opportunity in the South Charlotte area. This role supports daily production operations by entering and verifying data with accuracy and consistency
Data Entry Clerk – South Charlotte Area
Pay: $17.00/hr
Schedule: 7:30 AM – 4:00 PM (30-minute lunch)
We are currently seeking reliable Data Entry Clerks for a full-time opportunity in the South Charlotte area.
This role supports daily production operations by entering and verifying data with accuracy and consistency
MIG/ROBOTIC WELDER – Charlotte, NC Schedule: M – F | Shift: 5am – 1pm | Pay: $20 – $25, depending on experience About the Role Employbridge is seeking an experienced MIG/Robotic Wedlers to support high-volume metal fabrication operations. This position is ideal for someone who has hands-on experience with robotic welding cells, MIG welding, and …
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MIG/ROBOTIC WELDER – Charlotte, NC
Schedule: M – F | Shift: 5am – 1pm | Pay: $20 - $25, depending on experience
About the Role
Employbridge is seeking an experienced MIG/Robotic Wedlers to support high-volume metal fabrication operations. This position is ideal for someone who has hands-on experience with robotic welding cells, MIG welding, and production-floor quality standards.
Hire Dynamics is currently in search of several Press Brake Operators in the North Charlotte area! Contract to Hire Free Online Courses! Weekly Pay $100 Referral Bonus! Shift/Pay: 5am – 1pm OR 1pm – 9pm (2nd shift must be available to train on 1st) $19 – $27, based on experience
Hire Dynamics is currently in search of several Press Brake Operators in the North Charlotte area!
Shift/Pay: 5am - 1pm OR 1pm – 9pm (2nd shift must be available to train on 1st)
$19 - $27, based on experience
Hire Dynamics is seeking mechanical assembler associates in a facility in South Charlotte! Job Title: Mechanical Assembler Job Description: Responsible for ensuring that products are produced in the required quality, desired quantity, and within the specified cost/production cycle times. Tasks to Perform: Adherence to workplace safety guidelines Adherence to quality assurance guidelines Notification of supervisor in …
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Hire Dynamics is seeking mechanical assembler associates in a facility in South Charlotte!
Job Title: Mechanical Assembler
Job Description: Responsible for ensuring that products are produced in the required quality, desired quantity, and within the specified cost/production cycle times.
APPLY NOW!!!!
NOW HIRING: Full-Time Machine Operators & Forklift Drivers – Serious Workers Only! Location: Catawba, NC Type: Performance-to-Hire Shifts: 12-hour Day & Night (4 On / 4 Off) Looking for steady hours, great pay, and long-term opportunity with a reputable company? We need reliable, hard-working individuals for full-time rotating shifts. Only apply if you’re committed to …
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NOW HIRING: Full-Time Machine Operators & Forklift Drivers – Serious Workers Only!
Location: Catawba, NC
Type: Performance-to-Hire
Shifts: 12-hour Day & Night (4 On / 4 Off)
Looking for steady hours, great pay, and long-term opportunity with a reputable company? We need reliable, hard-working individuals for full-time rotating shifts. Only apply if you're committed to showing up, working hard, and being part of a strong team.
Key Responsibilities:
• Monitor and adjust machinery
• Inspect cable quality
• Load raw materials and spool finished product
• Complete production logs
• Perform routine cleaning and maintenance
• Follow all safety and quality procedures
• Assist with inventory and packaging
• Communicate effectively with team and supervisors
• Operate forklift in a fast paced environment following safety regulations
What You’ll Love:
• Competitive pay
• Stable full-time schedule
• Path to permanent hire with excellent benefits
• Positive, team-focused environment
• Weekly pay
• Real opportunity for growth
What We Offer:
• 12-hour rotating schedule
• Long-term, stable employment
• Pay increases every 9 weeks!
NOW HIRING – Double Reach Operators! Location: [Cowpens, SC]Competitive Pay $21.25 – $23.25 | Growth Opportunities | Overtime Available | Shift: Friday, Sat, Sun: Starting at 5:30pAre you experienced with powered industrial lift trucks and looking for your next opportunity? We’re hiring reliable, safety-focused Warehouse Equipment Operators to join a fast-paced, high-performing team! What You'll Do- Operate …
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Hire Dynamics is seeking an experienced Cherry Picker/Stock Operator for West Marine in the Rock Hill area! Hours: Monday-Thursday 6pm-4:30am (Mandatory overtime on Friday) Rate of Pay: $19/Hourly NO RE-HIRES WILL BE ELIGIBLE WITH WEST MARINE Primary Responsibilities: Ability to safely operate a cherry picker/stock picker Must be comfortable with heights Move product, pull …
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Hire Dynamics is seeking an experienced Cherry Picker/Stock Operator for West Marine in the Rock Hill area!
Hours: Monday-Thursday 6pm-4:30am
(Mandatory overtime on Friday)
Rate of Pay: $19/Hourly
NO RE-HIRES WILL BE ELIGIBLE WITH WEST MARINE
Primary Responsibilities:
#nowhiring
Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS with Sit Down/Stand up and Reach lift. Location: Concord Shifts Available: Day- Monday-Friday 7am-3:30pm Pay Rates: $18 Key Responsibilities • Perform scheduled cycle counts and reconcile variances. • Investigate discrepancies and document root causes. • Maintain accurate records for bonded and non–bonded inventory. • Support audits and ensure compliance …
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Hire Dynamics of Concord is NOW hiring for FORKLIFT OPERATORS with Sit Down/Stand up and Reach lift.
Location: Concord
Shifts Available: Day- Monday-Friday 7am-3:30pm
Pay Rates: $18
Key Responsibilities
• Perform scheduled cycle counts and reconcile variances.
• Investigate discrepancies and document root causes.
• Maintain accurate records for bonded and non-bonded inventory.
• Support audits and ensure compliance with CBP requirements.
• Coordinate with warehouse teams to validate inventory movements.
Assemblers needed in the Gainesville area! Pay: $16.50 Hours: 7am-3:30pm M-F Resume /Interview Assembling wiring and electrical components. Must have basic computer skills. good hand dexterity Competencies: 1. Thoroughness.2. Attention to detail.3. Time Management. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform …
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Pay: $16.50
Hours: 7am-3:30pm M-F
Resume /Interview
Assembling wiring and electrical components. Must have basic computer skills. good hand dexterity
Competencies: 1. Thoroughness.2. Attention to detail.3. Time Management.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and actively listen to other members of the team. The employee frequently is required to sit, stand and use fine motor skills/dexterity.Position Type/Expected Hours of Work. This is a full-time position, and the hours of work and days are Monday through Friday, 7:00am to 3:30pm. This position requires reliable attendance and punctuality. Required Education and Experience High school diploma or GED. Preferred Education and Experience1-year production experience preferred.
Prologistix is hiring Sit Down Clamp Operators in Stockbridge GA. Shift is Monday – Friday 8am-4:30PM Pay is $17/hr. Job Duties includes: -Must be able to operate a Sit Down with the clamp attachment. – unload, put away, select, move, stage and load products. – open to working on and off the forklift
Prologistix is hiring Sit Down Clamp Operators in Stockbridge GA.
Shift is Monday - Friday 8am-4:30PM
Pay is $17/hr.
Job Duties includes:
-Must be able to operate a Sit Down with the clamp attachment.
- unload, put away, select, move, stage and load products.
- open to working on and off the forklift
Stand-Up Reach Forklift Operators – Temp-to-Hire OpportunityEmployer: Hire DynamicsLocation: Local Distribution CenterType: Temp-to-HireHire Dynamics is seeking Stand-Up Reach Forklift Operators to join a high-performing distribution team. If you thrive in a fast-paced, team-oriented environment where strong performance is recognized and long-term growth is possible, this is an excellent opportunity.What You’ll Do Operate powered equipment including stand-up reach trucks, forklifts, walkies, and …
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Stand-Up Reach Forklift Operators – Temp-to-Hire OpportunityEmployer: Hire DynamicsLocation: Local Distribution CenterType: Temp-to-HireHire Dynamics is seeking Stand-Up Reach Forklift Operators to join a high-performing distribution team. If you thrive in a fast-paced, team-oriented environment where strong performance is recognized and long-term growth is possible, this is an excellent opportunity.What You’ll Do Operate powered equipment including stand-up reach trucks, forklifts, walkies, and pacers to move materials throughout the facilityUse non-powered equipment to load, unload, and transport materialsPerform pallet picks, case picks, pallet building, and place cartons onto conveyorsWork within assigned warehouse departments to support daily production goalsFollow all safety guidelines and maintain a clean, organized work area
