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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
What you’ll do on a typical day:• Process orders and maintain inventory into a Warehouse Management System (WMS)• Perform data entry tasks• Research and correct transaction errors• Handle domestic and international shipping documentsWhat you need to succeed at GXO:At a minimum, you’ll need:• 1 year of warehouse experience• Ability to speak, read (fine print) and …
Continue reading “Logistics Clerk”
What you’ll do on a typical day:• Process orders and maintain inventory into a Warehouse Management System (WMS)• Perform data entry tasks• Research and correct transaction errors• Handle domestic and international shipping documentsWhat you need to succeed at GXO:At a minimum, you'll need:• 1 year of warehouse experience• Ability to speak, read (fine print) and write in English• Basic computer skills, including Microsoft Word and ExcelThis job requires the ability to:• Lift objects of various shapes, sizes and weights• Bend, stoop, squat, twist, push and pull• Stand, sit or walk for long periods of time• Use hands and fingers to handle or feel tools or equipment• Tolerate hot or cold warehouse environments
Position Summary- Responsible for putting together component parts or pieces adhering to a specified set of drawings. They verify the correct quantities of component parts and quality checking completed items and use hand tools and mechanical equipment to produce structurally sound products and structures. 8am-4:30pm M-F or 7am-3:30pm Cabinet/Gaming Assembly Pay: $17+ hr based on …
Continue reading “Assembler”
Position Summary-
Responsible for putting together component parts or pieces adhering to a specified set of drawings. They verify the correct quantities of component parts and quality checking completed items and use hand tools and mechanical equipment to produce structurally sound products and structures.
8am-4:30pm M-F or 7am-3:30pm
Cabinet/Gaming Assembly
Pay:
$17+ hr based on experience (possibility to increase once hired on permanently)
Job Responsibilities:
Use hand tools to install components and or game boards into cabinets according to assembly instructions.
Verify serialized components and or game boards with work order before installing into cabinet.
Assemble components by examining connections for correct fit, fastening parts and subassemblies.
Perform rework of products that are returned from quality control.
Load/unload cabinet orders for customers or as needed.
Cleans and maintains work areas and equipment, including tools.
Maintain a safe and clean environment by complying with procedures, rules, and regulations.
Qualifications and Requirements (Knowledge, Skills, And Abilities):
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
EEOC
Position Summary- Candidates will work in a modified production line assembling training simulators. They will assemble parts or units, and position, align, and fasten units to assemblies, subassemblies, or frames using hand tools and power tools. They will install fasteners, connect cables, tubing, and wiring according to specifications. They must be able to perform the …
Continue reading “Electro Mechanical Assembler”
Candidates will work in a modified production line assembling training simulators. They will assemble parts or units, and position, align, and fasten units to assemblies, subassemblies, or frames using hand tools and power tools. They will install fasteners, connect cables, tubing, and wiring according to specifications. They must be able to perform the required sequence of operations within the time allowed while maintaining quality standards.
7am-3:30pm Day Shift (Monday-Friday) When OT is required hours are, 6am-4:30pm.
$19+ hr based on experience (possibility to increase once hired on permanently)
Hire Dynamics is hiring for Sewing Operators for the Tifton Area! Shift: 7am-7pm or 7pm-7am Rotating Shift. Work Monday, Tuesday, Friday, Saturday and Sunday of week one. Work Tuesday and Wednesday the second week, then rotate. Responsibilities for this Sewing job include: Able to occasionally carry, push or pull objects weighing up to and including 50 pounds. Able …
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Hire Dynamics is hiring for Sewing Operators for the Tifton Area!
Shift: 7am-7pm or 7pm-7am Rotating Shift.
Work Monday, Tuesday, Friday, Saturday and Sunday of week one.
Work Tuesday and Wednesday the second week, then rotate.
Responsibilities for this Sewing job include:
Pay: $12/HR days, $13/HR nights
Hire Dynamics is currently hiring Tool Technicians to take on afternoon shift, evening shift, and weekend shift job opportunities in North Charleston. These are career opportunities that are part of a third party logistics company supporting aerospace manufacturing in Charleston. The job requires attention to detail, following written and verbal instructions, and working with your hands …
Continue reading “Tool Technician”
Hire Dynamics is currently hiring Tool Technicians to take on afternoon shift, evening shift, and weekend shift job opportunities in North Charleston. These are career opportunities that are part of a third party logistics company supporting aerospace manufacturing in Charleston. The job requires attention to detail, following written and verbal instructions, and working with your hands to repair, refurbish, and calibrate power tools.
Pay: $17.25 to start for all shifts (Unlimited referral bonuses!)
Afternoon Shift: 3:00pm - 11:30pm (must be flexible to work later hours if needed)
Evening Shift: 11:00pm - 7:30am (must be flexible to work later hours if needed)
Weekend Shift Days: 7:00am – 7:30pm Friday, Saturday, Sunday
Weekend shift Nights: 7:00pm – 7:30am Friday, Saturday, Sunday
Job Duties as a Tool Technician for Hire Dynamics:
As a Hire Dynamics Tool Technician We Offer You:
Apply Now!
NOW HIRING ADMINISTRATOR Essential Duties and Responsibilities: ? Reception Duties: ? Greet and welcome visitors, ensuring they are comfortable and directed appropriately. ? Answer, screen, and direct incoming calls & emails promptly and professionally, taking accurate messages when necessary. ? Manage the reception area, ensuring it is clean, tidy, and presentable at all times. ? …
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NOW HIRING ADMINISTRATOR
Essential Duties and Responsibilities:
? Reception Duties: ? Greet and welcome visitors, ensuring they are comfortable and directed appropriately. ? Answer, screen, and direct incoming calls & emails promptly and professionally, taking accurate messages when necessary. ? Manage the reception area, ensuring it is clean, tidy, and presentable at all times. ? Handle incoming and outgoing mail and deliveries.
? Customer Service: ? Provide exceptional customer service to all visitors and callers, addressing their inquiries and concerns with courtesy and efficiency. ? Direct customers to the appropriate department or individual. ? Resolve customer issues or escalate them as needed.
? Administrative Support: ? Perform general administrative tasks, such as photocopying, scanning, and filing. ? Maintain and order office supplies, ensuring adequate stock levels. ? Assist with scheduling appointments and meetings. ? Prepare and distribute correspondence, memos, and other documents. ? Data entry and record keeping.
? Other Duties: ? Perform other duties as assigned by the Director of Administration and Finance.
Qualifications:
? High school diploma or equivalent required; some college or vocational training preferred.
? Proven experience as a Receptionist or in a customer service role is highly desirable.
? Excellent communication skills, both verbal and written.
? Strong interpersonal skills and a positive attitude.
? Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
? Ability to multitask, prioritize, and manage time effectively.
? Ability to work independently and as part of a team.
? Professional appearance and demeanor. ? Ability to maintain confidentiality.
? Knowledge of office procedures and equipment.
Hire Dynamics is currently hiring Forklift Operators for career opportunities in the Savannah/Pooler and surrounding areas! Are you a forklift operator with Standup and/or Sit-down forklift experience? What about Box Clamp, Reach Truck or Cherry Picker forklift experience? If so, Hire Dynamics has a job for you! Apply now! As a Forklift Operator, you will be primarily responsible …
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Hire Dynamics is currently hiring Forklift Operators for career opportunities in the Savannah/Pooler and surrounding areas! Are you a forklift operator with Standup and/or Sit-down forklift experience? What about Box Clamp, Reach Truck or Cherry Picker forklift experience? If so, Hire Dynamics has a job for you! Apply now!
As a Forklift Operator, you will be primarily responsible for loading and unloading product while safely operating our client's power industrial trucks.
Pay & Shifts for Forklift Operators:
As a Hire Dynamix Forklift Operator We Offer You:
#nowhiring
Hire Dynamics is currently assisting a local client in their search to fill its Shop Technician role in Powder Springs, GA Monday-Friday, 8:00 AM to 5:00 PM Pay:$20/hour The candidates chosen would become part of the service and warehouse team which includes but is not limited to troubleshooting, testing, and configuration/building of industrial air compressors and equipment …
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Hire Dynamics is currently assisting a local client in their search to fill its Shop Technician role in Powder Springs, GA
Monday-Friday, 8:00 AM to 5:00 PM
Pay:$20/hour
The candidates chosen would become part of the service and warehouse team which includes but is not limited to troubleshooting, testing, and configuration/building of industrial air compressors and equipment packages, as well as supporting material movement and logistical activities in our warehouse.
Qualified candidates must have the following:
-Mechanical skills and aptitude
· Have a strong electrical background and/or aptitude
· Knowledge and experience with 3 phase power is desired
-Experience servicing, troubleshooting, diagnosing, repairing commercial and industrial compressors and dryers is ideal, but relevant experience on other equipment is good
· HVAC service technician experience is a plus
· Possess strong troubleshooting skills
· Training in the use of man lifts and forklifts is desired
Loads and unloads material to and from machines and containers Plan and perform setups on a variety of machines to produce parts ground to customer specifications Monitor machine production constantly and make accurate adjustments to produce parts to specifications Visual inspection of components, packaging and transportation of parts, and making shipping labels. Use of variety …
Continue reading “Grind Cone MFG Associate”
Order Pullers/Picker and Packers needed in Concord, NC! Awesome Performance to Hire position. Location: Concord, NC Pay: $18 Hours: Sun – Tues 6am – 6pm (once hired paid for 40 hrs) Sun – Thurs 6am – 2:30pm Order Puller/Picker and Packer Job Duties: Pulls and packs product based on daily orders. Meets specifics of customer …
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Order Pullers/Picker and Packers needed in Concord, NC! Awesome Performance to Hire position.
Location: Concord, NC
Pay: $18
Hours: Sun - Tues 6am - 6pm (once hired paid for 40 hrs)
Sun - Thurs 6am - 2:30pm
Order Puller/Picker and Packer Job Duties:
HEAVY LIFTING INVOLVED!
Why work as an Order Puller/Picker and Packer for Hire Dynamics?
Apply now!
IMMEDIATE HIRE! EXPERIENCED FORKLIFT OPERATORS Day Shift Stop Searching. Start Working. Tired of searching through long lists of “ forklift jobs near me ” and still not finding the right one? Stop searching and start working for a great company that pays well and treats its employees like family! Join this amazing team and earn …
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IMMEDIATE HIRE! EXPERIENCED FORKLIFT OPERATORS Day Shift
Stop Searching. Start Working.
Tired of searching through long lists of “ forklift jobs near me ” and still not finding the right one? Stop searching and start working for a great company that pays well and treats its employees like family! Join this amazing team and earn competitive weekly pay, good benefits, referral bonuses, and so much more!
What are you waiting for? Apply for this Forklift job right now!
“Hire Dynamics has done an amazing job finding forklift jobs hiring near me that really highlights my skill set.” – Hire Dynamics Forklift Driver, Austin
We Require Our Customers to Offer:
As a Hire Dynamics Forklift Operator We Offer You:
Job Requirements:
Working For Hire Dynamics
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of Employbridge, the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
We’re filling Immediate Openings at Trane Technologies in Vidalia for all shifts. PLEASE APPLY ONLY ONE TIME. Shifts: Monday-Friday 1st shift 6AM-2PM $14.50, 2nd shift 2pm-10pm Mon-Fri $15.50, 3rd shift 10pm-6am Sun-Thurs $15.75 Automatic entry into our FREE PAYCHECK drawing for perfect attendance!! NEW POSITIONS STARTING EVERY WEEK! Minimum Requirements: Will be at least eighteen (18) years of …
Continue reading “Assembly”
We're filling Immediate Openings at Trane Technologies in Vidalia for all shifts.
PLEASE APPLY ONLY ONE TIME.
Shifts: Monday-Friday 1st shift 6AM-2PM $14.50, 2nd shift 2pm-10pm Mon-Fri $15.50, 3rd shift 10pm-6am Sun-Thurs $15.75
Automatic entry into our FREE PAYCHECK drawing for perfect attendance!!
NEW POSITIONS STARTING EVERY WEEK!
Minimum Requirements:
Job Benefits:
Wood Shop Production worker Prepare and set up machines and tooling for woodwork manufacturing Lift wood pieces onto machines, either by hand or with hoists Operate woodworking machines, including saws and milling and sanding machines Ensure that products meet industry standards and project specifications, adjusting as necessary Use handtools to trim pieces or assemble products(nail …
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Wood Shop Production worker Prepare and set up machines and tooling for woodwork manufacturing Lift wood pieces onto machines, either by hand or with hoists Operate woodworking machines, including saws and milling and sanding machines Ensure that products meet industry standards and project specifications, adjusting as necessary Use handtools to trim pieces or assemble products(nail gun,staple gun,etc) Maintain machines, such as by cleaning and oiling them or replacing worn blades
Hire Dynamics of Rock Hill is hiring for Forklift Operators with West Marine ASAP! (No rehires) Recent forklift experience is REQUIRED! (Cherry picker, stand up, reach truck, and walkie rider) Shifts: Monday-Friday: 7am-5:30pm – $18/hr Sunday-Thursday: 9pm-7:30am – $20/hr Job Responsibilities: Use equipment to pick orders from racks with RF scanner. Move materials with equipment to …
Hire Dynamics of Rock Hill is hiring for Forklift Operators with West Marine ASAP! (No rehires)
Recent forklift experience is REQUIRED! (Cherry picker, stand up, reach truck, and walkie rider)
Shifts:
We are currently looking for a Maintenance mechanic for a Manufacturing company in Haw River. Hours: 7am 3:30pm Pay rate $22-25 depends on experience This company makes hose fittings, application fittings, and crimping machines. Must have industrial experience. understanding hydraulic, pneumatic systems Troubleshooting and repairing equipment work on and build new equipment painting general …
Continue reading “Maintenance Mechanic”
Hours: 7am 3:30pm
Pay rate $22-25 depends on experience
This company makes hose fittings, application fittings, and crimping machines. Must have industrial experience. understanding hydraulic, pneumatic systems Troubleshooting and repairing equipment work on and build new equipment painting general housekeeping
APPLY NOW!
Why choose us?
Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you! Fast-paced, physical position that gets you up and moving. Work …
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Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you!
Fast-paced, physical position that gets you up and moving. Work within one of the distribution center departments to fold, tag, apply hangers and package apparel to meet customer demands or utilize non-powered equipment to load/unload and transport materials between warehouse areas. Prefer six months material handling experience.
Shifts & Pay
Apply NOW!
Are you looking to get your foot in the door in Production Manufacturing? This may be just the job for YOU! We have immediate openings for Production Manufacturing in the Hickory area! apply @ hiredynamics.com today! No experience, no problem! We will train. Manufacturing, QC Quality Control, Packing, and Machine Operator experience is a plus, …
Continue reading “Production Manufacturing”
Are you looking to get your foot in the door in Production Manufacturing? This may be just the job for YOU! We have immediate openings for Production Manufacturing in the Hickory area! apply @ hiredynamics.com today!
No experience, no problem! We will train. Manufacturing, QC Quality Control, Packing, and Machine Operator experience is a plus, but not required.
We are hiring for both 1st and 2nd shift for the following positions: QC, Packing, and Machine Operator.
*** QC-Quality Control ***
***Packing***
*** Machine Operator***
Warehouse Worker 1st Shift IMMEDIATE HIRE No Experience Needed Get On The Right Career Track! Do you enjoy warehouse work but want more than just a job? Then this is the place for you. Don’t miss the opportunity to work with a great group of people at a company that values its warehouse employees! Hire …
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Warehouse Worker 1st Shift IMMEDIATE HIRE No Experience Needed
Get On The Right Career Track!
Do you enjoy warehouse work but want more than just a job? Then this is the place for you. Don't miss the opportunity to work with a great group of people at a company that values its warehouse employees! Hire Dynamics offers competitive weekly pay, good benefits, referral bonuses, and FREE online skills training to help you grow in your warehouse career!
Seriously, don't miss this opportunity. Apply Today!
“I was looking for warehouse jobs near me , and Hire Dynamics was the place to go. Amazing people, they get you in and out and have great jobs to offer.” – Hire Dynamics, Warehouse Associate Juan
As a Hire Dynamics Warehouse Associate, We Offer You: