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Posts Tagged ‘Sonya Buckley’

Top Ten Tactics for Contact Center Success

In a recent article for Contact Center Pipeline, Sonya Buckley acknowledges the uncertainty caused by the pandemic as well as the difficulties of rapid virtualization across the contact center industry. Sonya notes, “In terms of day-to-day operations, much of the responsibility for sustaining high performance in these new and unprecedented circumstances falls to managers.” She […]

Chief People Officer Sonya Buckley Shares Holiday Job Hunting Tips with Fast Company

“While it’s tempting to try to attend every gathering and event you’re invited to, be intentional with your time. Ask yourself who brings value to your personal and professional life. Prioritize those people.” –Sonya Buckley, Chief People Officer in Fast Company With the holidays around the corner, job seekers may feel their job hunt must […]