In a recent article for Contact Center Pipeline, Sonya Buckley acknowledges the uncertainty caused by the pandemic as well as the difficulties of rapid virtualization across the contact center industry. Sonya notes, “In terms of day-to-day operations, much of the responsibility for sustaining high performance in these new and unprecedented circumstances falls to managers.” She […]
“While it’s tempting to try to attend every gathering and event you’re invited to, be intentional with your time. Ask yourself who brings value to your personal and professional life. Prioritize those people.” –Sonya Buckley, Chief People Officer in Fast Company With the holidays around the corner, job seekers may feel their job hunt must […]
By Sonya Buckley, Chief People Officer at Hire Dynamics Angela Raub, CEO and President of Leadercast, has always known the importance of working hard. She grew up on a dairy farm in the Midwest, where work began at 4 a.m. At age 13, she worked at a local Dairy Queen, where she once infamously drove […]
