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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
??Now Hiring – Laminator Operators?? ??Location: Taylorsville, NC ?? Shift: 1st Shift (7am – 3:30pm) ??Competitive Pay Rates : $21 – $25 ??TTH (Temp To Hire) – Opportunity to Grow, & Learn Basic Purpose: Operate lamination/printing equipment in the production of flexible laminates for use in the aerospace industry. Essential Duties & Responsibilities Work …
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We would like to set up an appointment to walk you through the position and have a seat down interview with you.
We will guide you through the next steps and provide you with feedback every step of the way.
Hire Dynamics is Now Hiring: Safety Coordinator Location: South Charlotte, NC Type: Temp-to-Hire Pay: $17 – $23/hr (based on experience) Schedule: Monday – Friday | 8:00am – 5:00pm (Must be available to work outside of regular hours as needed) Perks: $100 Referral Bonus Free Online Courses to Grow Your Skills About the Role: Hire …
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Hire Dynamics is Now Hiring: Safety Coordinator
Location: South Charlotte, NC
Type: Temp-to-Hire
Pay: $17 - $23/hr (based on experience)
Schedule: Monday - Friday | 8:00am - 5:00pm (Must be available to work outside of regular hours as needed)
Perks:
About the Role:
Hire Dynamics is seeking a dedicated and detail-oriented Safety Coordinator to join our team in South Charlotte. In this critical role, you will promote a culture of safety, ensure compliance with OSHA standards, and support ongoing safety improvements throughout the facility.
Responsibilities for this Warehouse Associate job include: • Use a Reach or Order Picker as requested • Use an RF Scanner • Picking orders • Put away inbound products • Transfer products throughout the warehouse Weekly pay, holiday pay, potential to be hired on in 90 days, health vision medical dental benefits, free online classes
Employbridge is hiring a Working Lead in McDonough, GA. Shift is 6 p.m. – 6:30 a.m. on a 2/2/3 schedule Pay is $21/hr. Freezer & Cooler Warehouse Duties include, but are not limited to: Lead with professional demeanor Leadership skills – encourage and monitor good work habits, ensure proper procedures are being following, monitoring …
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Employbridge is hiring a Working Lead in McDonough, GA.
Shift is 6 p.m. - 6:30 a.m. on a 2/2/3 schedule
Pay is $21/hr.
Freezer & Cooler Warehouse
Duties include, but are not limited to:
Now Hiring Warehouse Workers Day Shift No Experience Needed More than a Warehouse Job. The Start of Your Career! Ready to find great warehouse jobs that offer you advancement and growth? Then we are looking for you. Come join our team and work for an amazing company offering on-the-job training, competitive weekly pay, good benefits, …
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Now Hiring Warehouse Workers Day Shift No Experience Needed
More than a Warehouse Job. The Start of Your Career!
Ready to find great warehouse jobs that offer you advancement and growth? Then we are looking for you. Come join our team and work for an amazing company offering on-the-job training, competitive weekly pay, good benefits, referral bonuses, and FREE online skills training!
Stop searching and start working! Apply Right Now!
“I was looking for warehouse jobs near me , and Hire Dynamics was the place to go. Amazing people, they get you in and out and have great jobs to offer.” – Hire Dynamics, Warehouse Associate Juan
We Require Our Customers to Offer:
As a Hire Dynamics Warehouse Associate, We Offer You:
Job Requirements:
Job Responsibilities:
Working For Hire Dynamics
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of Employbridge, the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
HIRING NOW Production Associate Day Shift Assembly Experience Needed Ready for a Great New Warehouse Job? We can help! Join our team and set your career in motion with this amazing warehouse production job. Don’t miss the chance to work for a company that puts safety first and treats its people like family. Offering competitive …
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HIRING NOW
Production Associate Day Shift
Assembly Experience Needed
Ready for a Great New Warehouse Job?
We can help! Join our team and set your career in motion with this amazing warehouse production job. Don’t miss the chance to work for a company that puts safety first and treats its people like family. Offering competitive weekly pay, medical and retirement benefits, and FREE online skills training to help you move up the ladder.
Don't miss this opportunity! Apply Right Now!
“If I need a job hiring near me, Hire Dynamics is the place to be!” – Hire Dynamics Warehouse Associate, Yvonne
As a Hire Dynamics Production Associate, We Offer You:
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of Employbridge, the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the count
1st Shift Sanitation worker | 6:00am- Production Completion | $15.50-$17.00experienced sanitation worker needed must be able to Lift very large totes and wash them offCan not have food allergies Must be comfortable cleaning machines/bathrooms/breakrooms ect…Forklift experience is a plus. Up to date resume required. Full PPE environment.
1st Shift Sanitation worker | 6:00am- Production Completion | $15.50-$17.00experienced sanitation worker needed must be able toLift very large totes and wash them offCan not have food allergies Must be comfortable cleaning machines/bathrooms/breakrooms ect...Forklift experience is a plus. Up to date resume required. Full PPE environment.
Job Summary: We are looking for a dependable and detail-oriented Assembler to join our production team. In this role, you will be responsible for assembling retail display units according to specifications, ensuring high-quality standards and timely completion. This position is ideal for someone with hands-on experience in manufacturing or assembly environments. Key Responsibilities: Assemble retail …
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Job Summary: We are looking for a dependable and detail-oriented Assembler to join our production team. In this role, you will be responsible for assembling retail display units according to specifications, ensuring high-quality standards and timely completion. This position is ideal for someone with hands-on experience in manufacturing or assembly environments. Key Responsibilities: Assemble retail display components using hand tools, power tools, and hardware. Read and interpret work orders to determine assembly instructions. Inspect parts and finished products for quality and accuracy. Ensure all displays are assembled to meet structural and aesthetic standards. Maintain a clean and organized work area. Collaborate with team members and supervisors to meet production goals. Follow safety guidelines and company procedures. Qualifications: High school diploma or equivalent. Previous experience in assembly, carpentry, or manufacturing preferred. Ability to use hand and power tools safely and effectively. Strong attention to detail and quality. Ability to lift up to 50 lbs and stand for extended periods. Good communication and teamwork skills. Work Environment: Fast-paced production or warehouse setting. Clean, Organized, and Climate Controlled
Job Summary: We are seeking a detail-oriented and reliable Edge Banding Assembler to join our production team. This role is responsible for applying edge banding to retail display components, ensuring a clean, professional finish that meets quality standards. The ideal candidate will have experience in woodworking or manufacturing environments and be comfortable operating edge banding …
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Job Summary: We are seeking a detail-oriented and reliable Edge Banding Assembler to join our production team. This role is responsible for applying edge banding to retail display components, ensuring a clean, professional finish that meets quality standards. The ideal candidate will have experience in woodworking or manufacturing environments and be comfortable operating edge banding machinery. Key Responsibilities: Operate edge banding machines and tools to apply banding to retail display panels and fixtures. Inspect materials before and after banding to ensure quality and consistency. Trim, file, and finish edges to meet specifications. Read and interpret work orders Maintain a clean and organized work area. Follow safety protocols and company procedures at all times. Collaborate with team members to meet production goals and deadlines. Qualifications: High school diploma or equivalent. Prior experience in edge banding, woodworking, or assembly preferred. Ability to use hand tools and operate machinery safely. Strong attention to detail and quality. Ability to stand for extended periods and lift up to 50 lbs. Good communication and teamwork skills. Work Environment: Manufacturing or warehouse setting. Clean, Organized, and Climate Controlled
STAFFING ASSISTANT Smyrna & Lebanon, TN We are seeking a motivated and driven Staffing Assistant to join our EmployBridge team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for! EmployBridge is a place where your …
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We are seeking a motivated and driven Staffing Assistant to join our EmployBridge team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for!
EmployBridge is a place where your career and passion come together.
Your Opportunity as a Staffing Assistant:
Work Hours: Monday - Friday, 8am - 5pm
Work Location: Smyrna OR Lebanon, TN
Your attributes:
EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:
The EmployBridge Story
EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.
NOW HIRING PRODUCTION MANAGER Get On The Right Career Track! Stop searching and start working! Apply Right Now! We Require Our Customers to Offer: Safe and clean work environment Employee focused workplace Safety programs and training Job Responsibilities: -Supervises staff and organizes and monitors workflow -Coaches, teaches, and mentors staff -Monitors productivity -Completes production plan …
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NOW HIRING PRODUCTION MANAGER
Get On The Right Career Track!
-Supervises staff and organizes and monitors workflow
-Coaches, teaches, and mentors staff
-Monitors productivity
-Completes production plan by scheduling and assigning staff
-Ensures equipment operation
NOW HIRING PRODUCTION MANAGER Get On The Right Career Track! Stop searching and start working! Apply Right Now! “Hire Dynamics was an awesome place to find warehouse jobs hiring near me,” – Hire Dynamics, Derika We Require Our Customers to Offer: Safe and clean work environment Employee focused workplace Safety programs and training Job Responsibilities: …
“Hire Dynamics was an awesome place to find warehouse jobs hiring near me,” – Hire Dynamics, Derika
The Production Manager will be responsible for all phases of production: from raw material to the final product. This person must be able to effectively plan the work schedule, forecast production schedules 4 to 5 weeks in advance and lead his team to achieve production goals and shipment dates. The production manager must be adept in Microsoft word, excel, and power point in order to create action plans, training procedures, and CAP reports.
Training: Procedures always need to be written or revised to keep up to date. The production manager has to be able to write procedures for their area in a timely manner and make sure all employees are properly trained and signed off on.
Quality: The production manager is responsible for the quality of the finished product. This would include pallet quality, box integrity, packaging, and the quality of the product itself (pillows, body pillows, and bean bags). The quality team reports to the production manager. The production manager must ensure that pre-audits of products are done, tracking of defective materials, sample requests, creating SOPs for new products, and that during production quality audits are being performed and documented.
Payroll: The production manager is responsible for hours worked by their employees. At the end of each period they must review the hours worked and approve them. This would be full-time employees as well as the temporary employees.
Machinery: The production manager should have a basic understanding of how machinery works. The manager must work in conjunction with the maintenance manager to make sure PMs are being performed on a regular basis. It is critical that any damage to the machinery is reported immediately and that any items that are safety related are addressed immediately, (ex.. panel doors open or blocked, damaged doors to cabinets, sensors etc.).
NOW HIRING! Shipping Clerk Day Shift Workplace Happiness. You Can Find It Here. Join our team and love what you do! Let us make a difference in your career by putting you to work at a great warehouse facility. Currently hiring for an experienced, hardworking, detail-oriented Warehouse Shipping Clerk! Don’t miss out on this amazing …
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NOW HIRING! Shipping Clerk Day Shift
Workplace Happiness. You Can Find It Here.
Join our team and love what you do! Let us make a difference in your career by putting you to work at a great warehouse facility. Currently hiring for an experienced, hardworking, detail-oriented Warehouse Shipping Clerk! Don’t miss out on this amazing warehouse job and start earning competitive weekly pay, good benefits, referral bonuses, and FREE online skills training!
Apply Today!
“Excellent place to find jobs hiring near me quickly!” – Hire Dynamics Warehouse Associate, Jermaine
As a Hire Dynamics Materials Handler We Offer You:
Check here for warehouse jobs with Hire Dynamics.
IMMEDIATE OPENING EXPERIENCED MACHINE OPERATOR Day, Evening and Night Shifts Available Bring your Machine Operator Experience to your Next Career! Looking for a great company who offers competitive pay, good benefits AND the opportunity to advance? Then we are looking for you! Hire Dynamics has manufacturing jobs available for Machine Operators. Fair, weekly pay, medical …
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IMMEDIATE OPENING EXPERIENCED MACHINE OPERATOR Day, Evening and Night Shifts Available
Bring your Machine Operator Experience to your Next Career!
Looking for a great company who offers competitive pay, good benefits AND the opportunity to advance? Then we are looking for you! Hire Dynamics has manufacturing jobs available for Machine Operators. Fair, weekly pay, medical and retirement benefits and Free Online Skills Training are just a few of the reasons to work for Hire Dynamics!
Your job search is about to be over. Apply Today!
“Hire Dynamics is a great agency to work for. They quickly helped me find jobs hiring near me. I have recommended a few people looking for manufacturing and warehouse jobs and everyone has had a great experience. Hire Dynamics will get you employed.” – Hire Dynamics Associate, Machine Operator, Montell
As a Hire Dynamics Machine Operator, We Offer You:
NOW HIRING EXPERIENCED MACHINE OPERATOR Day Shift Looking for manufacturing jobs ? Your search is over! Machine Operators, Hire Dynamics Wants YOU! That means great pay, medical benefits, retirement plan, and a company that values the work that you do! We are NOW HIRING experienced Machine Operators. If you are motivated and thrive in a team …
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NOW HIRING EXPERIENCED MACHINE OPERATOR Day Shift
Looking for manufacturing jobs ?
Your search is over! Machine Operators, Hire Dynamics Wants YOU! That means great pay, medical benefits, retirement plan, and a company that values the work that you do! We are NOW HIRING experienced Machine Operators. If you are motivated and thrive in a team environment, but can also succeed when working independently, this might be just the job you are looking for.
“Very professional and helpful. They made sure I found great manufacturing jobs that were hiring near me.” – Hire Dynamics, Machine Operator , Gabrielle
Job Responsibilities: include but not limited to the following duties.
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