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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Hire Dynamics has immediate opening in Braselton, GA for Production Technician Pay: $17 Job Description Perform an array of functions that includes: assembling electrical wire harnesses, wire crimping, bolting, mechanical assembling. Essential duties and responsibilities Follow written instructions to assemble electrical wire harnesses, Soldering Follow drawings for installation of various types of electrical components Bolting …
Continue reading “Production Technician”
Hire Dynamics has immediate opening in Braselton, GA for Production Technician
Pay: $17
Job Description
Perform an array of functions that includes: assembling electrical wire harnesses, wire crimping, bolting, mechanical assembling.
Essential duties and responsibilities
Qualification requirements
Physical demands and abilities
IMMEDIATE HIRE Warehouse Worker No Experience Needed Multiple Shifts Available Get Your Warehouse Career Started Now! There is no better time to find great warehouse jobs ! And we have them! Come join our team and work at a great warehouse facility– offering on-the-job training, no prior experience required! Get rewarded through good weekly pay, …
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IMMEDIATE HIRE Warehouse Worker No Experience Needed Multiple Shifts Available
Get Your Warehouse Career Started Now!
There is no better time to find great warehouse jobs ! And we have them! Come join our team and work at a great warehouse facility– offering on-the-job training, no prior experience required! Get rewarded through good weekly pay, affordable medical benefits, and FREE online skills training to help you advance your warehouse career.
Seriously, don't miss this opportunity. Apply Today!
“Excellent, professional help to find warehouse jobs near me .” – Hire Dynamics Warehouse Associate, Michael
We Require Our Customers to Offer:
As a Hire Dynamics Warehouse Associate, We Offer You:
Job Requirements:
Job Responsibilities:
Working For Hire Dynamics
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
IMMEDIATE OPENING Inbound Supervisor –1st Shift Resume / Interview Process As a Hire Dynamics Employee, We Offer You: Competitive pay Paid weekly (Direct Deposit or ATM Debit Card available) Access to health benefits and retirement plan Job Responsibilities: Inbound Supervisor $23-$25/hr Maintain health and safety compliance in accordance with company policy Ensuring effective and safe use …
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IMMEDIATE OPENING Inbound Supervisor -1st Shift
Resume / Interview Process
As a Hire Dynamics Employee, We Offer You:
Inbound Supervisor $23-$25/hr
APPLY NOW!
Employbridge is searching qualified candidates to fill the position of CNC Operator Compensation: $20.64 Work Schedule: 2nd shift – 2:30 – 11:00pm 3rd shift – 10:00pm-7:00am, Mon-Saturday with Occasional Sundays Job Descriptions: Set up and program the computer responsible for the machinery. Inspect the machinery and product for quality assurance. Perform …
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Employbridge is searching qualified candidates to fill the position of
CNC Operator
Compensation:
$20.64
Work Schedule:
2nd shift – 2:30 – 11:00pm
3rd shift - 10:00pm-7:00am,
Mon-Saturday with Occasional Sundays
Job Descriptions:
REQUIREMENTS:
Temp to Hire: Yes
Benefits:
Medical, dental Plan
Career Advancement Opportunities
Hired on after 90 days
Hire Dynamics is currently assisting a local client in their search to fill a receptionist job in Baxley, GA. *Immediate opening* Duties Serve visitors by greeting, welcoming, and directing them appropriately. Answer visitors’ questions, calls, and emails, and provide them with the relevant information. Notify relevant employees when visitors arrive. Data entry in Word and …
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Hire Dynamics is currently assisting a local client in their search to fill a receptionist job in Baxley, GA.
*Immediate opening*
Duties
Skills required
Come join our team today for this amazing opportunity!!
NOW HIRING for Weekend Day Shift Machine Operator! Hire Dynamics in Rock Hill is hiring motivated individuals who are looking for a career in manufacturing. This is an experienced Machine Operator position located on site at our client located in Rock Hill. Performance to Hire opportunity after 520 working hours have been met. 3rd shift: Friday – Sunday 7am-7pm Pay Rate: $17.50 …
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NOW HIRING for Weekend Day Shift Machine Operator!
Hire Dynamics in Rock Hill is hiring motivated individuals who are looking for a career in manufacturing. This is an experienced Machine Operator position located on site at our client located in Rock Hill.
Performance to Hire opportunity after 520 working hours have been met.
3rd shift: Friday - Sunday 7am-7pm
Pay Rate: $17.50 - $20/HR | Based on Experience
*Training will take place during the week and then once trained you will be moved to your permanent weekend shift.
Manufacturing Machine Operator:
Must be able to multitask
*Weekly Pay every Friday
*Better Worklife Academy
*Life Assistance Programs offered at time of hire
*Health Benefits after 30 days
Hire Dynamics is currently assisting a local client in their search to fill its 1st and 2nd shift Customer Service Rep role in Sandy Springs, GA. Shift: 1st and 2nd shift (Various schedules open) Must be flexible to work weekends Pay: $15 Weekly pay Responsibilities: High volume of inbound calls Escalating customer issues …
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Hire Dynamics is currently assisting a local client in their search to fill its 1st and 2nd shift Customer Service Rep role in Sandy Springs, GA.
Shift:
1st and 2nd shift (Various schedules open)
Must be flexible to work weekends
Pay:
$15
Weekly pay
Responsibilities:
High volume of inbound calls
Escalating customer issues with management when the need arises
Adhering to a company’s policies and procedures when interacting with customers
Data entry
Other duties as assigned
Qualifications
Good interpersonal skills to establish a positive rapport with clients
Excellent customer service skills to ensure that customers receive satisfactory service
Strong analytical and problem-solving skills to correctly identify issues and determine the most effective solutions
Ability to remain calm and polite when dealing with unsatisfied clients
Type in data quickly and efficiently
Must complete background and drug screen.
Apply Now if you meet the qualifications listed above!
Opportunity is Knocking! Competitive Pay and Benefits.
Get your foot in the door with a top employer that offers competitive weekly pay, with a worker-friendly and safe job environment. You’ll have access to free online skills training, health benefits and growth opportunities.
As a Hire Dynamics We Offer You:
Immediate Need for a Stand up Forklift Driver in Kennesaw, GA! Stand up Forklift experience required for this position. Shift: Monday – Friday, 2:30pm – 11:00pm Opportunity is Knocking! Competitive Pay and Benefits. Get your foot in the door with a top employer that offers competitive weekly pay, with a worker-friendly and safe job environment. …
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Immediate Need for a Stand up Forklift Driver in Kennesaw, GA! Stand up Forklift experience required for this position.
Shift: Monday – Friday, 2:30pm – 11:00pm
Get your foot in the door with a top employer that offers competitive weekly pay, with a worker-friendly and safe job environment. We are looking for a Line Lead to join our team. You’ll have access to free online skills training, health benefits and growth opportunities.
As a Hire Dynamics Forklift Driver, We Offer You:• Competitive pay($19.50/hr)• Paid weekly (Direct Deposit or ATM Debit Card available)• Access to health benefits and retirement plan• FREE ONLINE skills training
Job Responsibilities• Operate the stand up forklift (Required to have at least a year of experience with the stand up forklift)• Follow standard work instructions as assigned• Perform hands-on tasks• Lift up to 50lbs, stand, bend, and reach• Maintain clean and organized workspace• Identify and resolve problems concerning equipment and materials• Ensure product meets customer specifications• Meet production standards• Work in a team environment
Education: High School, GED Equivalent
Apply Today!
Hire Dynamics is currently assisting a local client in their searching for hard-working, motivated Material Handler positions in the Alpharetta area. This is a contract-to-hire opportunity. Apply Now if you meet the qualifications listed below! Shift Days: Rotating Schedule Day and Overnight Shifts Available 7:30am-7:30pm OR 7:30pm-7:30am Starting at $19.50+/hour (depending on experience) Essential Duties & …
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Hire Dynamics is currently assisting a local client in their searching for hard-working, motivated Material Handler positions in the Alpharetta area. This is a contract-to-hire opportunity. Apply Now if you meet the qualifications listed below!
Shift Days: Rotating Schedule
Essential Duties & Responsibilities:
AS a Hire Dynamics Warehouse Associate, We Offer You:
Upon getting hired on permanently, this company offers the following benefits:
We look forward to hearing from you!
To safely and efficiently operate a single end slasher and create first quality loom beams through following set specification. RESPONSIBILITIES: Operate a single end slasher machine within production standards.Inspect yarn shed and creels, meeting set specification requirements.Make corrections and adjustments to quality and production issuesWrap and label completed beams SKILL REQUIREMENTS: Ability to work safelyAbility …
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To safely and efficiently operate a single end slasher and create first quality loom beams through following set specification.
RESPONSIBILITIES:
Operate a single end slasher machine within production standards.Inspect yarn shed and creels, meeting set specification requirements.Make corrections and adjustments to quality and production issuesWrap and label completed beams
SKILL REQUIREMENTS:
Ability to work safelyAbility to read and write and follow directionsAbility to comprehend written and verbal instructionsAbility to understand and follow single end slasher operator standard work proceduresAbility to identify and classify defects by combination of visually inspection and measurement with tools.Ability to pass single end slasher operator tests and become certified by consistently performing standard work as required.Ability to use and read tools to measure specificationsAbility to compute large numbers with a calculatorVisual ability to see well enough to lay combs.Basic computing skills including opening files, closing files, manipulating windows, and all basic computer functions.Good communication skillsMACHINES, TOOLS, MATERIALS, AND EQUIPMENT:
Single End Slasher Machine, size (soap,) calculator, tension device, scissors, hook knives, measuring tape, Pen, Marker, Tape, Ladder, Yarn, Combs, Beams, Brown Wrapping Paper, gloves, steel toed shoes.
AUTHORIZED TRAINING TIME: 16 Weeks
PHYSICAL REQUIREMENTS: FREQUENCY, AMOUNT, OR DESCRIPTION
Standing:Ability to stand while running and inspecting slasher and creels.
90% of day
MovingMove freely throughout the slasher department, including walking the machine fronts and walking in the creels
Lifting:The ability to install and remove drive dogs.
10% of day
PullAbility to pull yarn through creels for a pullover
20% of day
Bending:Ability to pick up objects from the floor
25% of day
AccessThe ability to use ladders. The ability to ascend and descend catwalks.
WalkingAbility to walk through the plant to get to work station, meeting rooms, break area, and to perform audits.
Visual Acuity:Ability to see tiny defects in yarn. Perform thorough visual inspection of yarn and yarn shed. Identify large and small defects and correct or document. Read and understand written and computer screens, instructions and specifications.
Environment:Ability to work around polyester, nylon and acetate
100% of day
Environment:Ability to work in an unconditioned indoor environment where temperature varies with the weather.
11) Environment:
Ability to follow defined break schedule
Environment:Ability to work in manufacturing environment around powered material handling vehicles and moving mechanical parts.
Schedule/Attendance:Must be able to rotate with assigned shifts per work schedule. Must be able to regularly and predictably attend per scheduled hours.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
EEO/AA
Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable la
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company …
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Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram, LinkedIn and Twitter.
Primary Duties: Cycle assigned weaving machines, repair stops to keep looms running. Inspect fabric for defects and take necessary corrective action.
Tools Required: Goggles/safety glasses, dust mask, scissors, reed hook, leno hook, apron, cloth marker, and ear plugs.
Materials Used: Warp yarn filling yarn, tie threads, and leno bobbins.
Supervision Exercised: None; receives instructions from Supervisor or Lead Person.
Job Procedures:
1. Follow all established Plant Safety rules.
2. Receives work area layout and instructions from Supervisor/Lead Person.
3. Cycles assigned machines and inspects woven cloth for defects and any other quality related problems.
4. Corrects all machine stops, flags all mechanical malfunctions.
5. Clean filling feeders and reeds of weaving machines using the proper PPE.
6. Performs preventative weaving to reduce stops.
7. Makes inspection cycles and initials cloth with green fabric pen; records findings on the Cloth Inspection Form.
8. Performs work in the most efficient manner to ensure the highest possible quality.
9. Maintains housekeeping and organization of materials in assigned work area.
10. Keep management informed of problems that are affecting the quality and/or performance of the Weaving area.
11. Perform all other duties as directed by management.
12. Complete Weaver DTM Checklist Daily
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Hire Dynamics is hiring for one of our Manufacturing client in their search to fill skilled packing positions in Gastonia, NC. Job Title: Packer Job Description: Pack cell operators performs the final step in the production process, which requires great attention to detail. Shifts Available 2nd Shift(3PM-11PM) 3rd Shift (11PM-7AM) Weekends are required to work if …
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Hire Dynamics is hiring for one of our Manufacturing client in their search to fill skilled packing positions in Gastonia, NC.
Job Title: Packer
Job Description: Pack cell operators performs the final step in the production process, which requires great attention to detail.
Pay: $16.00-16.50
Perks:
Hire Dynamics is seeking Machine Operators for our client Gastonia, NC building Solar Damper Panels Job Title: Machine Operator Job Description: Set-up and adjust machine and do quality check on products. Shift: Train on 1st (abt 2 weeks, 7AM-3PM) Work afterwards on 2nd shift (3PM-11PM) Perks: • Benefits: Medical/Dental/Vision • Temp to Hire • FREE Online Courses …
Continue reading “Machine Assembler”
Hire Dynamics is seeking Machine Operators for our client Gastonia, NC building Solar Damper Panels
Job Title: Machine Operator
Job Description: Set-up and adjust machine and do quality check on products.
Train on 1st (abt 2 weeks, 7AM-3PM)
Work afterwards on 2nd shift (3PM-11PM)
• Benefits: Medical/Dental/Vision
• Temp to Hire
• FREE Online Courses through Penn Foster
Compensation: $16.00+
Hire Dynamics is hiring associates to work on the paint line for one of our Automotive Manufacturing clients in Gastonia, NC. These are career opportunities where you can grow and develop within the company. Our client is looking to invest in hiring you! Job Title: Paint Line Loader Shifts Available: 3rd Shift (11PM-7AM) Weekends are required to work …
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Hire Dynamics is hiring associates to work on the paint line for one of our Automotive Manufacturing clients in Gastonia, NC. These are career opportunities where you can grow and develop within the company. Our client is looking to invest in hiring you!
Job Title: Paint Line Loader
Shifts Available:
$16.00
APPLY NOW!!!
Hire Dynamics is hiring for Sewers and Assemblers for the Tifton Area! Shift: 7am-7pm or 7pm-7am Swing Shift. Work Monday, Tuesday, Friday, Saturday, Sunday of week one. Work Tuesday, Wednesday the second week, then rotate. Pay: Starts at $11 for day and $12 for nights Responsibilities for the Assembler job include: • Able to occasionally carry, push or …
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Hire Dynamics is hiring for Sewers and Assemblers for the Tifton Area!
Shift: 7am-7pm or 7pm-7am Swing Shift.
Work Monday, Tuesday, Friday, Saturday, Sunday of week one.
Work Tuesday, Wednesday the second week, then rotate.
Pay: Starts at $11 for day and $12 for nights
Responsibilities for the Assembler job include:
• Able to occasionally carry, push or pull objects weighing up to and including 35 pounds.
• Able to stand or ambulate for a full shift
• Able to operate hand help pallet mover
• Basic math skills
Responsibilities for this Sewing job include:
• Able to occasionally carry, push or pull objects weighing up to and including 50 pounds.
• Able to use a sewing machine
Qualifications:
• Complete a client specific background and drug screen
• High school diploma or equivalent
Pay: $12/HR days, $13/HR nights
Apply today!!