Job Posting: Logistics Coordinator

How you will contribute • Support Data Center Operations including but not limited to receiving, storing, and shipping material. • Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders. • Build a close working relationship with the FTEs through understanding their day to day business requirements and servicing accordingly. • Ensure customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content. • Maintain accurate records and metrics, perform audits as necessary. • Identify, document, and implement Opportunity For Improvements (OFI) • Apply scheduling, planning, and coordination activity to support product inbound and outbound operations. • Maintain a strong working knowledge of all operating systems pertaining to work area. • Ability to communicate both internally and externally with the customers and stakeholders. • Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation. • Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations. • Other duties as assigned. Responsibilities • Conduct operational audits for FacOps • Review work orders including blocked work order details • Point of contact for escalations and/or urgent orders • Review open tasks and provide updates as needed • Conduct order tracking and material delivery analysis using shipment tracker • Complete required training • Complete Vendor Managed Inventory (VMI) ordering, management, and invoice tracking • Place EPP orders • Perform all related tasks and responsibilities of a L1 • Other duties as assigned