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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Cherry Picker / Reach Truck OperatorsMultiple Shifts Available Join us at ProLogistix as a Cherry Picker/Reach Truck Operator, and watch as your hard work transforms into reliable, competitive pay and fantastic benefits. Job Responsibilities: Follow safety guidelines Wrap pallets and stage for shipping Use handheld scanners or onboard computers Stand for an entire shift Follow warehouse systems and …
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Cherry Picker / Reach Truck OperatorsMultiple Shifts Available
Join us at ProLogistix as a Cherry Picker/Reach Truck Operator, and watch as your hard work transforms into reliable, competitive pay and fantastic benefits.
Job Responsibilities:
As a ProLogistix Forklift Operator We Offer You:
Safety Guidelines:
Working for ProLogistix
If you’re looking for a job in logistics, warehousing or distribution, ProLogistix is the company for you! We’re part of the nation’s largest industrial staffing company with 30 years in business. Meaning we have hundreds of open jobs with top employers nationwide. A company that treats you like family, we’re committed to providing equal opportunities to all and ensuring you have a healthy and safe work environment, fair pay and the tools to succeed and grow. This includes a personal recruiter assigned to you, FREE online training for associates who complete 80 work hours, on-time pay and other benefits.
Have previous knowledge of assembling bicycles?! We are now hiring for order pullers in South Charlotte, NC! Contract to Hire Opportunities for advancement Weekly Pay Free online courses! AMAZING benefits once hired! Shift/Pay: 1st shift 8:30AM – 4:30PM Monday – Friday Pay $16.00/hr
Have previous knowledge of assembling bicycles?!
We are now hiring for order pullers in South Charlotte, NC!
Shift/Pay:
Bluecrew has temp to hire forklift positions available in McDonough, GA. You must be certified on: Cherry Picker, forklift Stand-Up forklift, Reach forklift and Electric Pallet Jack Shift available is B shift: Friday, Saturday, Sunday 6 a.m. – 6:45 p.m. Pay is $16/hr., plus $4/hr perfect attendance bonus Duties include, but are not limited …
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Bluecrew has temp to hire forklift positions available in McDonough, GA.
You must be certified on: Cherry Picker, forklift Stand-Up forklift, Reach forklift and Electric Pallet Jack
Shift available is B shift: Friday, Saturday, Sunday 6 a.m. - 6:45 p.m.
Pay is $16/hr., plus $4/hr perfect attendance bonus
Duties include, but are not limited to:
Monday-Friday 6:00am – 2:00pm (OT when required on Saturdays) This position will require the following: •Minimum of 1 year with commercial painting. (there will be a painting test given before a position is offered) •Must have your own PPE- steel Toes
Monday-Friday 6:00am - 2:00pm (OT when required on Saturdays)
This position will require the following:
•Minimum of 1 year with commercial painting. (there will be a painting test given before a position is offered)
•Must have your own PPE- steel Toes
Hire Dynamics is currently assisting a local client in their search to fill a Machine Operator job in Graham, NC. This is a temporary to permanent opportunity. As a Machine Operator you will be responsible for safely operating a machine or equipment, which is producing or processing aluminum parts. Set up routine jobs as well …
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Hire Dynamics is currently assisting a local client in their search to fill a Machine Operator job in Graham, NC. This is a temporary to permanent opportunity. As a Machine Operator you will be responsible for safely operating a machine or equipment, which is producing or processing aluminum parts. Set up routine jobs as well as non-routine jobs on machines that the employee is trained for. Moving material using pallet jacks or other material handling equipment to include, manufactured products, waste materials, metal scrap etc. to its assigned areas. Apply Now if you meet the qualifications listed below!
Pay: $15-$16.50
Shift: 5AM - 3PM,
3PM – 1:30AM
7PM – 5:30AM
Responsibilities for this Machine Operator job include:
Hire Dynamics is currently assisting a local client in their search to fill a Material Handler job in Mebane, NC. This is a temporary to permanent opportunity. As a Material Handler you will be responsible for ensuring production team has the packaging material needed available for use when needed. Moving finished goods from production to …
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Hire Dynamics is currently assisting a local client in their search to fill a Material Handler job in Mebane, NC. This is a temporary to permanent opportunity. As a Material Handler you will be responsible for ensuring production team has the packaging material needed available for use when needed. Moving finished goods from production to warehouse. Load and ship finished goods outbound to customers. Apply Now if you meet the qualifications listed below!
Pay: $18.00
Shift: 2-2-3 6:30am-7:00pm
Responsibilities for this Material Handler job include:
Hire Dynamics is currently assisting a local client in their search to fill a Forklift Operator job in Mebane, NC. This is a temporary to permanent opportunity. As a Forklift Operator you will be responsible for provideing a safe and friendly pickup/delivery experience adding value through accurate receiving of finished goods while assuring all required …
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Hire Dynamics is currently assisting a local client in their search to fill a Forklift Operator job in Mebane, NC. This is a temporary to permanent opportunity. As a Forklift Operator you will be responsible for provideing a safe and friendly pickup/delivery experience adding value through accurate receiving of finished goods while assuring all required standards are achieved. Apply Now if you meet the qualifications listed below!
Pay: $16.43
Shift: 2nd 3pm – 11pm
Responsibilities for this Forklift Operator job include:• Be a safe, proficient lift truck operator• Effectively utilize WMS-SAP and MD04, as it relates to the job function• Follow required labeling procedures (Storage Unit IDs, etc)• Create space for new material coming into the tunnel as needed. ie, the fork truck racks and driving in racks.• Accurately receive and move material• Stage material correctly as needed• Create space for new material coming into the tunnel as needed. In the fork truck racks and driving in racks.• Check trailers to confirm that they are systematically empty be for loading • Properly square and stack material in locations• Communicate any inventory discrepancies• Properly filling out a not in 901 forms• Material with a green dot has been put back into 901 and this material must be resolved in a timely manner • Load trucks in safe and efficient manner• Communicate with appropriate personnel (i.e. Switcher, Off-Site Specialist) as needed• Model proper communication etiquette at all times• Be familiar with all products and recognize/read labels• Be familiar with the warehouse layout and zone specific guidelines• Execute the process of material flow and storage (main and off-site warehouses) as it relates to the job function• Actively support inventory issue resolutions as needed• Primary point-of-contact for Manufacturing as needed• Check carton conditions versus the visual standard specifications• Communicate with appropriate personnel (i.e. waterspiders, team leader) as needed• Follow proper dock/trailer safety protocols• Understand and practice all safety requirements pertaining to the equipment and areas of the job function• Maintain up-to-date sign-offs on WAM-SOPs, OPLs training matrix• Utilize Microsoft Outlook as a job-related work tool• Replace propane tanks as needed• Able to access and utilize necessary equipment relating to the job functions• Recognize and report any problem, or potential problem, to the Team Leader• Keep work area clean and orderly• Able to work overtime as needed• Additional duties as required• Enhance a team atmosphere
Hire Dynamics is currently assisting a local client in their search to fill a Machine Operator job in Graham, NC. This is a temporary to permanent opportunity. As a Machine Operator you will be responsible for provideing the day-to-day operating and technical skills required to continually ensure that quality product is manufactured at a cost …
Hire Dynamics is currently assisting a local client in their search to fill a Machine Operator job in Graham, NC. This is a temporary to permanent opportunity. As a Machine Operator you will be responsible for provideing the day-to-day operating and technical skills required to continually ensure that quality product is manufactured at a cost that is equal to or less than the standard cost Apply Now if you meet the qualifications listed below!
Pay: $16 – $16.35
Shift: 6am - 2pm, Mon-Fri
2pm – 6am, Mon - Fri
10pm – 6am, Mon-Fri
Hire Dynamics is currently assisting a local client in their search to fill a Picker/Packer job in Burlington, NC. This is a temporary to permanent opportunity. As a Picker/Packer you will be responsible for in any or all stages of picking and packing of preserved biological specimens. Apply Now if you meet the qualifications listed …
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Hire Dynamics is currently assisting a local client in their search to fill a Picker/Packer job in Burlington, NC. This is a temporary to permanent opportunity. As a Picker/Packer you will be responsible for in any or all stages of picking and packing of preserved biological specimens. Apply Now if you meet the qualifications listed below!
Pay: $16.00
Shift: 6am - 3pm, M-F
Responsibilities for this Picker/Packer job include:
Hire Dynamics is searching for several Warehouse Coordinators in Charlotte NC! Previous Customer Service & Warehouse Experience required to be considered! Contract to Hire Pay increase once hired Will train on the forklift Family owned company Great benefits once hired: PTO, 401K, Heath, Dental, Vision Shift/Pay: 1st shift: 8:00am – 4:30pm Monday – Friday $16.00 …
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Hire Dynamics is searching for several Warehouse Coordinators in Charlotte NC!
Previous Customer Service & Warehouse Experience required to be considered!
The Opportunity Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you! Fast-paced, physical position that gets you up and moving. …
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The Opportunity
Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you!
Fast-paced, physical position that gets you up and moving. Work within one of the distribution center departments to fold, tag, apply hangers and package apparel to meet customer demands or utilize non-powered equipment to load/unload and transport materials between warehouse areas. Prefer six months material handling experience.
Shifts & Pay (all shifts may not be available)
Apply NOW!
Hire Dynamics is now hiring Order Picker and Turret Forklift Operators for full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you! Fast-paced, physical position that gets you up and …
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Hire Dynamics is now hiring Order Picker and Turret Forklift Operators for full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you!
Fast-paced, physical position that gets you up and moving. Operate turret truck equipment to pick cases and pallets in a warehouse.
Shifts & Pay
What’s in it for you?
Working for Hire Dynamics as an Order Picker or Turret Forklift Operator
Hire Dynamics is now hiring Standup Reach Forklift Operators for full time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you! Fast-paced, physical position that gets you up and moving. Work …
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Hire Dynamics is now hiring Standup Reach Forklift Operators for full time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you!
Fast-paced, physical position that gets you up and moving. Work within one of the distribution center departments to operate powered industrial equipment (forklifts, walkies, pacers and high-reach trucks) to move materials. You will also handle cartons by performing pallet picks, case picks, pallet building and placing cases on the conveyor.
Working for Hire Dynamics
Working for Hire Dynamics (Opportunity to become full-time after 90 days)
Hire Dynamics is hiring for a Machine Operator for one of our Automotive Manufacturing clients in Gastonia, NC. These are career opportunities where you can grow and develop within the company. Our client is looking to invest in hiring you! Job Title: Machine Operator Pay: $18.00-20.00 Shift Available: 2nd Shift (3PM-11PM) Must be able to train for at …
Hire Dynamics is hiring for a Machine Operator for one of our Automotive Manufacturing clients in Gastonia, NC. These are career opportunities where you can grow and develop within the company. Our client is looking to invest in hiring you!
Job Title: Machine Operator
Pay: $18.00-20.00
Shift Available:
Job Duties as a Machine Operator for Hire Dynamics:
Perks of being a Machine Operator for Hire Dynamics:
Apply Now!
D/F MACHINE OPERATOR Job Description: A Machine Operator will report to the Finishing Department Manager and will assist in directing and controlling processes in accordance with defined policies and procedures. The Machine Operator will operate equipment safely and efficiently to ensure the very best quality is produced to Milliken and Company’s customers. Qualifications: …
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D/F MACHINE OPERATOR
Job Description:
A Machine Operator will report to the Finishing Department Manager and will assist in directing and controlling processes in accordance with defined policies and procedures. The Machine Operator will operate equipment safely and efficiently to ensure the very best quality is produced to Milliken and Company’s customers.
Qualifications:
Lift Tuck Operator 1st Shift 1st Shift Get Your Machine Operating Career Started Now! There is no better time to find great machine operating careers! And we have them! Come join our team and work at a great warehouse facility– offering on-the-job training, experience required! Get rewarded through good weekly pay, affordable medical benefits, and FREE online skills training to help …
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Lift Tuck Operator 1st Shift
1st Shift
Get Your Machine Operating Career Started Now!
There is no better time to find great machine operating careers! And we have them! Come join our team and work at a great warehouse facility– offering on-the-job training, experience required! Get rewarded through good weekly pay, affordable medical benefits, and FREE online skills training to help you advance your machine operating career.
We can't wait to put you to work! Apply Today.
We Require Our Customers to Offer:
As a Hire Dynamics Warehouse Associate, We Offer You: