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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Hire Dynamics is currently in search of several Switcher Operators with CDL A in the South Charlotte Area Contract to Hire Free Online Courses! Weekly Pay $100 Referral Bonus! Shifts/ Pay 1st Tuesday – Friday 5AM-4:30PM 2nd Monday – Friday 5PM-2:30AM 3rd Saturday Sunday Monday 5AM – 5PM 4th Saturday Sunday Monday 6PM-4:30AM $20-22.25 Based …
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Hire Dynamics is currently in search of several Switcher Operators with CDL A in the South Charlotte Area
Shifts/ Pay
$20-22.25 Based on Shift
Payroll Specialist (Experienced) Location: Brooklet, GA Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM Pay: $30 per hour Hire Dynamics is seeking a highly experienced Payroll Specialist for our partner to manage and oversee payroll operations with accuracy, confidentiality, and compliance. This role is ideal for a detail-oriented professional who can work independently and handle payroll …
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Location: Brooklet, GA Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM Pay: $30 per hour
Hire Dynamics is seeking a highly experienced Payroll Specialist for our partner to manage and oversee payroll operations with accuracy, confidentiality, and compliance. This role is ideal for a detail-oriented professional who can work independently and handle payroll processes from start to finish.
Process full-cycle payroll accurately and on time for hourly and salaried employees
Ensure compliance with federal, state, and local payroll laws and regulations
Maintain payroll records, employee deductions, garnishments, and b
Monday- Friday (OT on Saturday) 7am-3:30pm & 11:30am-8:00pm $19/HR sit-down/standup, clamp, cherry and reach equipment The Forklift Operator II is responsible for operating material handling equipment for the purpose of moving, locating, relocating, stacking and counting merchandise. The Operator is accountable for the safe and efficient operation of the forklift and may also be required …
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Monday- Friday (OT on Saturday) 7am-3:30pm & 11:30am-8:00pm $19/HRsit-down/standup, clamp, cherry and reach equipmentThe Forklift Operator II is responsible for operating material handling equipment for the purpose of moving, locating, relocating, stacking and counting merchandise. The Operator is accountable for the safe and efficient operation of the forklift and may also be required to perform order filler or order checker duties in addition to his or her own. This position is responsible for operating multiple types of forklift equipment and ability to operate within a rack warehouse environment. Forklift operator needs to be able to operate sit-down/standup, clamp, cherry and reach equipment. Forklift certification required on at least 3 pieces of equipment. Must operate as their scope of work fifty percent or more of their time on these types of equipment
Hire Dynamics is currently in search of several Fiber Optic Laser Machine Operators in the North Charlotte area! Contract to Hire Free Online Courses! Weekly Pay $100 Referral Bonus! Shift/Pay: 1pm – 9pm (Must be available to train on 1st shift: 5am – 1pm) $20 – $28, based on experience
Hire Dynamics is currently in search of several Fiber Optic Laser Machine Operators in the North Charlotte area!
Shift/Pay:
HIRING NOW! COLD PRESS OPERATOR. Do you want a promising career with excellent benefits? If so, APPLY TODAY, START TOMORROW! Shifts: 2nd shift (Train on 1st shift) Hours: 2:00 PM – 11:30 PM Pay: $17.00/hr. Workdays: Monday – Friday/ Occasional weekends Cold Press Operator Job Responsibilities: Utilize tooling and materials for cold pressing …
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HIRING NOW! COLD PRESS OPERATOR.
Do you want a promising career with excellent benefits? If so, APPLY TODAY, START TOMORROW!
Shifts: 2nd shift (Train on 1st shift)
Hours: 2:00 PM - 11:30 PM
Pay: $17.00/hr.
Workdays: Monday - Friday/ Occasional weekends
Cold Press Operator Job Responsibilities:
Chemical Operator – Full Time Southern States Packaging Company Location: Spartanburg, SC Southern States Packaging Company is a leading manufacturer of converted paper and paperboard products serving domestic and international customers. We are seeking a skilled Chemical Operator to support the production of coatings and water-based adhesives. Schedule Monday–Friday | 6:30 AM – 3:00 PM …
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Southern States Packaging Company Location: Spartanburg, SC
Southern States Packaging Company is a leading manufacturer of converted paper and paperboard products serving domestic and international customers. We are seeking a skilled Chemical Operator to support the production of coatings and water-based adhesives.
JIS B – Rack Builder Job Description Position Title: Rack Builder Department: JIS Shift: B Shift Reports To: JIS Supervisor / Team Lead Position Summary The Rack Builder is responsible for assembling, preparing, and inspecting racks used for Just-In-Sequence part delivery to production. This role ensures racks are correctly configured, labeled, and loaded to support real-time …
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The Rack Builder is responsible for assembling, preparing, and inspecting racks used for Just-In-Sequence part delivery to production. This role ensures racks are correctly configured, labeled, and loaded to support real-time manufacturing flow.
Boysen – B Shift Muffler Machine Operator Job Description Position Title: Muffler Machine OperatorShift:B Shift (Night) Department: Production / Manufacturing Reports To: Shift Supervisor or Production Lead Position Summary The Muffler Machine Operator is responsible for operating, monitoring, and maintaining automated and manual production equipment used in the manufacturing of exhaust components (including mufflers). This …
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Job Description
Position Title: Muffler Machine OperatorShift:B Shift (Night) Department: Production / Manufacturing Reports To: Shift Supervisor or Production Lead
The Muffler Machine Operator is responsible for operating, monitoring, and maintaining automated and manual production equipment used in the manufacturing of exhaust components (including mufflers). This role ensures all parts meet quality, safety, and production standards established by Boysen.
High Bay – A Shift Forklift Operator Department: High Bay / Logistics Shift: A Shift Reports To: High Bay Supervisor / Logistics Lead Position Summary The High Bay Forklift Operator is responsible for safely operating powered industrial trucks to move, locate, stack, and retrieve materials within the High Bay storage area. This role supports continuous …
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Department: High Bay / Logistics Shift: A Shift Reports To: High Bay Supervisor / Logistics Lead
The High Bay Forklift Operator is responsible for safely operating powered industrial trucks to move, locate, stack, and retrieve materials within the High Bay storage area. This role supports continuous production flow by ensuring accurate inventory handling and timely material delivery.
JIS A – Rack Builder Job Description Position Title: Rack Builder Department: JIS Shift: A Shift Reports To: JIS Supervisor / Team Lead Position Summary The Rack Builder is responsible for assembling, preparing, and inspecting racks used for Just-In-Sequence part delivery to production. This role ensures racks are correctly configured, labeled, and loaded to support …
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Determine quantity of raw material to be run during your shift and ensure an adequate supply is ready and positioned for production. Double check the quality of raw material before processing Inspect and trouble-shoot equipment before shift and throughout your shift. Conduct minor repairs and adjustments as needed to keep machinery running and minimize downtime. Oversee the …
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Boysen – A Shift Muffler Machine Operator Job Description Position Title: Muffler Machine Operator Shift: A Shift (Day Shift) Department: Production / Manufacturing Reports To: Shift Supervisor or Production Lead Position Summary The Muffler Machine Operator is responsible for operating, monitoring, and maintaining automated and manual production equipment used in the manufacturing of exhaust components …
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Boysen – A Shift Muffler Machine Operator
Position Title: Muffler Machine Operator Shift: A Shift (Day Shift) Department: Production / Manufacturing Reports To: Shift Supervisor or Production Lead
Overview: Take raw material and process it to rubber; think rubber seals in doors. Weekly Pay, MUST Interview, and minimum of 3 years of warehouse experience. Shift and Pay: 2nd Shift – 2:45PM – 11:00PM 3rd Shift – 11:00pm – 7:00AM Job Description: Reading instructions on each production order Ability to clean tools and maintain tool …
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Overview: Take raw material and process it to rubber; think rubber seals in doors. Weekly Pay, MUST Interview, and minimum of 3 years of warehouse experience.
Shift and Pay:
Job Description:
Responsible for coordinating, preparing, and processing outgoing shipments to ensure accurate, timely delivery.Experience in the warehouse, forklift experience and knowledge of Microsoft suite
Responsible for coordinating, preparing, and processing outgoing shipments to ensure accurate, timely delivery. Experience in a warehouse environment. Forklift experience and knowledge of Microsoft suite.
We are seeking a reliable and safety-focused Sit-Down Forklift Operator to join our warehouse/logistics team. The Forklift Operator will be responsible for operating sit-down forklifts to move, load, unload, and store materials efficiently while following all safety and quality standards. Key Responsibilities: Operate sit-down forklifts to safely transport materials within the warehouse or facility. …
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We are seeking a reliable and safety-focused Sit-Down Forklift Operator to join our warehouse/logistics team. The Forklift Operator will be responsible for operating sit-down forklifts to move, load, unload, and store materials efficiently while following all safety and quality standards.
Key Responsibilities: Operate sit-down forklifts to safely transport materials within the warehouse or facility. Load and unload trucks, trailers, and containers. Move products to designated storage locations, racks, or production areas. Verify inventory against shipping documents and report discrepancies. Inspect forklift equipment daily and report maintenance or safety issues. Follow all OSHA, company safety, and operational procedures. Maintain a clean and organized work area. Assist with general warehouse duties as needed (picking, staging, palletizing)
CNC OperatorWe are seeking a CNC Operator to run CNC machines and produce precision parts according to drawings and specifications.Responsibilities:Operate CNC machines (lathe/mill)Load/unload materials and finished partsInspect parts using measuring toolsMonitor machine performance and maintain qualityFollow safety and production standardsQualifications:High school diploma or equivalentCNC machine operating experience preferredAbility to read blueprints and use basic measuring …
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We are seeking an experienced Lead to support daily operations within the warehouse setting. This role reports directly to the Supervisor and plays a key part in machine setup, quality control, and operator support to ensure safe, efficient, and accurate production. Key Responsibilities: Set up and adjust automatic truing machines and edger blade straighteners as needed. …
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We are seeking an experienced Lead to support daily operations within the warehouse setting. This role reports directly to the Supervisor and plays a key part in machine setup, quality control, and operator support to ensure safe, efficient, and accurate production.
Key Responsibilities:
Qualifications Preferred:
Hire Dynamics is currently assisting a local client in their search to fill a Material Handler job on Clements Ferry Road in Charleston, SC. As a Material Handler you will be responsible for folding clothes and putting them in the packaging, moving boxes throughout the distribution center, and building pallets. Apply Now if you meet …
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Hire Dynamics is currently assisting a local client in their search to fill a Material Handler job on Clements Ferry Road in Charleston, SC. As a Material Handler you will be responsible for folding clothes and putting them in the packaging, moving boxes throughout the distribution center, and building pallets. Apply Now if you meet the qualifications listed below! ***TO INTERVIEW YOU MUST HAVE ON SNEAKERS/CLOSED TOED SHOES*** Responsibilities for this Material Handler job include: • Lifting boxes of clothes throughout the 10 hour shift - lifting up to 50 lbs. • Refolding all clothing and putting in the plastic wrap • Pick and Pack as well as unloading and loading onto trainers Standing throughout the shift - 8 to 10 hours Assembling boxes, building displays, stacking boxes on pallets Experience: • Prefer one year of warehouse experience Monday – Friday ----- All shifts Available 1st shift 6:00 am to 2:00 pm 2nd shift 2:00 pm to 10:00 pm 3rd shift 10:00 pm to 6:00 am Pay Rate: $17 - 18.00 / hour
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Responsibilities for this Warehouse Associate job include: • Use a Reach or Order Picker as requested • Use an RF Scanner • Picking orders • Put away inbound products • Transfer products throughout the warehouse Weekly pay, holiday pay, potential to be hired on in 90 days, health vision medical dental benefits, free online classes.