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Anyone who’s been put on a long hold when they reach a company’s call center knows that customer service jobs play an important role in maintaining a successful business. Your experience, and your interaction with the customer service agent, can make or break your loyalty to a company or brand. That’s why great paying jobs customer service jobs are in high demand, and many opportunities are available now!
Any job in customer support, satisfaction, and experience is considered a customer service job. Employees are tasked with building positive relationships with customers at every step in the journey, from product purchase to post-purchase support.
Follow the quick links table of contents below for answers to some of the most frequently asked questions about customer service jobs.
Customer service representatives are the front line of support to ensure that customers are happy with products and services. Representatives typically handle high volumes of calls, chats and emails in order to provide helpful information and respond to complaints.
There are a variety of customer service jobs out there at all experience levels. These opportunities can be in-person or remote.
Taking a customer service job can lead to great opportunities. The customer service industry provides many avenues for career growth. With experience, many people who start out in an entry-level customer service job move up the ranks into team lead, supervisor and even manager-level roles. It’s possible to do when you take advantage of training, tuition reimbursement and other educational opportunities.
Here are some examples of entry-level customer service positions:
After you’ve had some experience, here’s what a mid-level or senior-level customer service job could look like:
Having skills in the following areas will help you succeed in many customer service jobs.
Strong communication
Customer service is centered around customer interaction, so representatives should have strong communication and listening skills. Representatives must listen to customers’ problems and clearly walk them through the troubleshooting process.
Conflict resolution
Sometimes, customers will get angry during phone calls, over chat or in an email. It is important for customer service representatives to know how to diffuse the situation and leave the customer feeling satisfied with the exchange.
Positive attitude
Building relationships is essential to the customer service industry. Representatives must bring a positive attitude to every interaction with a customer. Being a friendly and positive representative will reflect on the company’s image as a whole.
Adaptability
People can be unpredictable. That’s why it’s important for anyone in a customer service job to be able to adapt to any scenario at hand. There is no one-size-fits-all approach for customer interactions!
Fluency in multiple languages
Even though it’s not required, being bilingual will give you a boost in the customer service industry. Being able to communicate with customers who may not speak English is a desired skill among contact centers.
Other skills include, but are not limited to:
For many entry-level customer service or call center positions, no prior experience is necessary, but most will require a high school diploma.
All customer service jobs require on-the-job training to get familiar with the product or services, customer conversation guides and computer systems.
There is a lot of room for growth in the customer service field, and many companies provide online skills training, and even tuition reimbursement, to help you advance in your career.
According to the U.S. Bureau Labor and Statistics, customer service representatives made a median yearly salary of $36,920. In May 2021, the median annual wage for all workers was $45,760.
Location or geographical area can play a large role in salary levels. For example, customer service representatives in New York make an average of $69,751 annually.
As part of one of the nation’s largest staffing companies, Hire Dynamics has hundreds of in-person and remote customer service positions available now!
Hire Dynamics offers competitive pay, benefits, referral bonuses, paid vacation, training, and tools to help you succeed and thrive in your customer service career.
Search our job listings now and find the perfect customer job for you!
Hire Dynamics is hiring for production packers for one of our distribution centers in Shelby, NC. This is career opportunity where you can grow and develop within the company. Our client is looking to invest in hiring you! Job Title: Distribution Packer Shift Available Evening/Night Shifts Sunday-Monday 6:30PM-6:00AM OR Tuesday-Friday 5:00PM-3:30AM $19.35 Perks: Benefits Available: Medical, Dental, Vision Holiday Pay …
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Hire Dynamics is hiring for production packers for one of our distribution centers in Shelby, NC. This is career opportunity where you can grow and develop within the company. Our client is looking to invest in hiring you!
Job Title: Distribution Packer
Shift Available
Evening/Night Shifts
Sunday-Monday 6:30PM-6:00AM OR
Tuesday-Friday 5:00PM-3:30AM
$19.35
Perks:
APPLY NOW!!!
Hire Dynamics is hiring for production workers for one of our distribution centers in Shelby, NC. This is career opportunity where you can grow and develop within the company. Our client is looking to invest in hiring you! Job Title: Distribution Palletizer Shift Available Part Time ONLY Sunday-Monday 1AM-6AM OR Tuesday-Friday 1AM-6AM $19.35 Perks: Benefits Available: Medical, Dental, …
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Hire Dynamics is hiring for production workers for one of our distribution centers in Shelby, NC. This is career opportunity where you can grow and develop within the company. Our client is looking to invest in hiring you!
Job Title: Distribution Palletizer
Part Time ONLY
Sunday-Monday 1AM-6AM OR
Tuesday-Friday 1AM-6AM
Hire Dynamics is hiring a Bilingual associate for a Working Lead position at one of our distribution centers in Shelby, NC. This is career opportunity where you can grow and develop within the company. Our client is looking to invest in hiring you! Job Title: Bilingual Distribution Center Lead Will Be overseeing two departments and this will require a lot of working between …
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Hire Dynamics is hiring a Bilingual associate for a Working Lead position at one of our distribution centers in Shelby, NC. This is career opportunity where you can grow and develop within the company. Our client is looking to invest in hiring you!
Job Title: Bilingual Distribution Center Lead
Will Be overseeing two departments and this will require a lot of working between the two departments. Roll calls and checking in associates and Must be able to work on the lines with other associates.
$20.35
Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you! Fast-paced, physical position that gets you up and moving. Work within …
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Hire Dynamics is now hiring Material Handlers for temporary to full-time employment at a local distribution center. If you are looking for a team-oriented environment where good performance and attendance are rewarded and there are opportunities for advancement, then this may be the job for you!
Fast-paced, physical position that gets you up and moving. Work within one of the distribution center departments to fold, tag, apply hangers and package apparel to meet customer demands or utilize non-powered equipment to load/unload and transport materials between warehouse areas. Prefer six months material handling experience.
Shifts & Pay
Apply NOW!
Hire Dynamics is currently hiring Loader Unloaders to take on day shift and evening shift job opportunities in North Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center. The work is fast-paced, and product of all shapes and sizes is unloaded from containers, palletized, and reloaded …
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Hire Dynamics is currently hiring Loader Unloaders to take on day shift and evening shift job opportunities in North Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center. The work is fast-paced, and product of all shapes and sizes is unloaded from containers, palletized, and reloaded into trailers.
Pay: $18.00 for day shift, $19.00 for evening shift (Unlimited referral bonuses!)
Day Shift: 6:30am - 4:00pm (must be flexible to work early or late and/or on weekends)
Evening Shift: 5:00pm - 1:30am (must be flexible to work early or late and/or on weekends)
Job Duties as a Loader Unloader for Hire Dynamics:
As a Hire Dynamics Loader Unloader We Offer You:
Apply Now!
Software Engineer – Real-Time Systems and Simulation We are seeking a skilled and motivated Software Engineer to join our team! This role will play a critical part in the design, development, integration, and maintenance of real-time software applications used in high-quality simulation systems that support real-world training environments. Location: Suwanee, GA Job Type: Full Time, …
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Software Engineer - Real-Time Systems and Simulation
We are seeking a skilled and motivated Software Engineer to join our team! This role will play a critical part in the design, development, integration, and maintenance of real-time software applications used in high-quality simulation systems that support real-world training environments.
Location: Suwanee, GA
Job Type: Full Time, Temp-Hire
This assignment is temp to permanent and conversion is offered based on performance, attendance, and behavior.
Hours: 9am-6pm Monday-Friday (tentative schedule)
No overtime offered while on temp to perm assignment.
Key Responsibilities:
Hire Dynamics is currently hiring Clamp Forklift Operators to take on Day shift and Evening shift job opportunities in Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center. The work is fast-paced, and product of all shapes and sizes is unloaded from containers, palletized, and reloaded …
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Hire Dynamics is currently hiring Clamp Forklift Operators to take on Day shift and Evening shift job opportunities in Charleston. These are career opportunities that are part of a cross dock operation supporting a large retail distribution center. The work is fast-paced, and product of all shapes and sizes is unloaded from containers, palletized, and reloaded into trailers.
Pay: $20.00 for day shift, $21.00 for evening shift (Unlimited referral bonuses!)
Job Duties as a Clamp Forklift Operator for Hire Dynamics:
As a Hire Dynamics Clamp Forklift Operator We Offer You:
Customer Service Agent – Remote Remote Customer Service Representative(Outbound Calls) Love Your Job and Work from Home! Hire Dynamics is assisting a client in their search to find Outbound Customer Service Agents who can work from HOME. This is a great opportunity to join a growing healthcare company who provides nutrient fresh food to customers across the …
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Remote Customer Service Representative(Outbound Calls)
Love Your Job and Work from Home!
Hire Dynamics is assisting a client in their search to find Outbound Customer Service Agents who can work from HOME. This is a great opportunity to join a growing healthcare company who provides nutrient fresh food to customers across the United States. As an Outbound Customer Service Agent, you will be responsible for managing projects, communicating with cross-functional teams, and working with customers to identify their needs. Apply Now if you meet the qualifications listed below!Applicants must be able to work from home. All equipment will be provided but you must be able to connect to the internet from home.
Responsibilities:• Establish trusting, supportive, collaborative relationships with members and their caregivers.• Conduct a minimum of 100+ daily outreach calls to a targeted list of eligible members to describe the benefits of the plan. • Meet daily/weekly/monthly goals set by the department (i.e., number of outbound calls, call quality standards and conversion targets)• Answer inbound calls from members, providers, and other resources courteously, respectfully, and timely, when needed.• Capture relevant information about the member’s demographics and healthcare information and document in the member’s record• Follow approved conversation guides, ensuring members understand the program and what to expect, while also responding to resistance persuasively and with professional courtesy• Present a positive, professional, and engaging approach to members and team members by meeting members where they are and using active listening to alleviate member concerns.• Report member feedback, including compliments, concerns, hesitation, complaints, and escalations, immediately to leadership following the policy and procedure established• Demonstrate empathy with our users who are on a healthcare journey. Gather user feedback and disseminate it amongst the team.• Work within multiple systems, including customer relationship management platforms, telephony, email, and other systems as required.• All other duties as assigned
Job Requirements:• High School Diploma• Proficient in Microsoft Office• Ability to work in a team environment and independently• Must be willing to learn industry products and terms
Job Type: Full-TimeWork Hours: Monday – Friday, 9:00 am to 6 pm EST. (40-hour work week)
Pay $18.00 per hour plus commission paid on a monthly basis.
Working For Hire Dynamics
At Hire Dynamics, we’re in the business of fulfillment. We’re not just talking about jobs, but we do that, too. We’re talking about people and what they want to achieve. When you’re fulfilled, you’re happy. We’re part of Employbridge, the nation’s largest industrial staffing company with hundreds of open jobs with top employers across the country.
IMMEDIATE OPENINGmanufacturing jobsENTRY LEVEL PRESS OPERATOR 2nd Shift – Monday – Friday 2PM – 10:30PM Power Up Your Machine Operator Career! Looking for a great company that offers competitive pay, benefits, AND the opportunity to advance? Then we are looking for you! We are hiring Machine Operators in your area! Fair, weekly pay, medical and retirement benefits, and Free Online Skills Training are just …
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IMMEDIATE OPENINGmanufacturing jobsENTRY LEVEL PRESS OPERATOR
2nd Shift - Monday - Friday 2PM - 10:30PM
Power Up Your Machine Operator Career!
Looking for a great company that offers competitive pay, benefits, AND the opportunity to advance? Then we are looking for you! We are hiring Machine Operators in your area! Fair, weekly pay, medical and retirement benefits, and Free Online Skills Training are just a few of the reasons to work for Hire Dynamics!
Ready to get to work? Apply Today!
“I had a great experience. Hire Dynamics was very professional and efficient in helping me find the most suitable jobs hiring near me .” - Hire Dynamics Machine Operator Zarquis
We Require Our Customers to Offer:
As a Hire Dynamics Machine Operator, We Offer You:
Job Requirements:
Job Responsibilities:
Accounts Payable needed in Pendergrass Ga. Position pays 23-25 depending on experience. This is a 4 month temporary assignment. Shifts: Monday to Friday 8am-5pm Responsibilities: Support the Finance Department by managing high-volume vendor invoice processing, employee expense reports, and payment reconciliations data entry, document review, and payment execution, ensuring accuracy and timeliness in all accounts …
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Accounts Payable needed in Pendergrass Ga. Position pays 23-25 depending on experience. This is a 4 month temporary assignment.
Shifts:
Monday to Friday 8am-5pm
Responsibilities:
If you enjoy detail-oriented work and being part of a fast-paced accounting team, this opportunity is for you.
NOW HIRING EXPERIENCED CNC MACHINE OPERATOR Day Shift Looking for manufacturing jobs ? Your search is over! Machine Operators, Hire Dynamics Wants YOU! That means great pay, medical benefits, retirement plan, and a company that values the work that you do! We are NOW HIRING experienced Machine Operators. If you are motivated and thrive in a team environment, but can also succeed when …
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NOW HIRING EXPERIENCED CNC MACHINE OPERATOR Day Shift
Looking for manufacturing jobs ?
Your search is over! Machine Operators, Hire Dynamics Wants YOU! That means great pay, medical benefits, retirement plan, and a company that values the work that you do! We are NOW HIRING experienced Machine Operators. If you are motivated and thrive in a team environment, but can also succeed when working independently, this might be just the job you are looking for.
Your job search is about to be over. Apply Today!
“Very professional and helpful. They made sure I found great manufacturing jobs that were hiring near me.” – Hire Dynamics, Machine Operator , Gabrielle
Hire Dynamics has openings in Anderson, SC office for Lumpers/Distribution Operators on 1st shift. We offer competitive wages and a comprehensive benefits package — medical/dental/vision coverage, and earned vacation/holiday pay. Shift Hours: 2nd Shift: Monday –Friday 3:30pm-12:00am with occasional mandatory overtime staying till 2:00am and/or weekends. Pay: 2nd Shift – $18/hr Scope: Ensure the smooth …
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Hire Dynamics has openings in Anderson, SC office for Lumpers/Distribution Operators on 1st shift. We offer competitive wages and a comprehensive benefits package -- medical/dental/vision coverage, and earned vacation/holiday pay. Shift Hours: 2nd Shift: Monday –Friday 3:30pm-12:00am with occasional mandatory overtime staying till 2:00am and/or weekends. Pay: 2nd Shift - $18/hr Scope: Ensure the smooth continuous flow of the distribution center by working stand-up lifts and doing physical labor as needed all while giving due diligence to safety, quality, and performance rate. Job Requirements: Must demonstrate proficiency in operating stand-up lift to move and place product as needed in the warehouse all while hitting specific rates and job metrics, and maintaining good attendance. Must possess physical dexterity sufficient to accomplish tasks such as lifting, lowering, and smooth operation of stand-up forklift. Must possess cooperative attitude toward coworkers and management. Capable of working in a standing position 100% of the time. Capable of lifting up to 50 lbs. with or without assistance. Available to work long hours and weekends, as needed. Maintain clean and orderly work area. Strive for continual improvement in departmental processes and functions. Other duties as assigned
?? Now Hiring – Packers (12-Hour Rotating Shifts) ?? Are you dependable, detail-oriented, and ready to join a company that values hard work? We’re seeking motivated team players with a positive attitude to join our growing team. …
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?? Now Hiring – Packers (12-Hour Rotating Shifts) ??
Are you dependable, detail-oriented, and ready to join a company that values hard work? We’re seeking motivated team players with a positive attitude to join our growing team. This is your chance to be part of a reputable company offering great pay, steady full-time hours, and a rotating schedule that provides a good work-life balance.
? Shift Options:
12-Hour Day Shifts
12-Hour Night Shifts
Rotating Schedule for Work-Life Balance
Inspect glass pieces carefully for quality before packing
Pack products according to company standards
If you’re reliable, detail-oriented, and ready to put in the work, we want to meet you!
?? Competitive Pay | ?? Full-Time Hours | ?? Rotating Shifts
?? Apply today and start your career with a company that values YOU!
NOW HIRING! – EXPERIENCED MACHINE OPERATOR – 8am-5pm Competitive Pay, Great Benefits and Opportunity to Move Up! Hire Dynamics is looking to hire a hard-working, motivated Machine Operator to join our team! If you are looking for competitive wages, medical and retirement benefits and the opportunity to advance your career, we have the job for you! Your job search …
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NOW HIRING! - EXPERIENCED MACHINE OPERATOR - 8am-5pm
Competitive Pay, Great Benefits and Opportunity to Move Up!
Hire Dynamics is looking to hire a hard-working, motivated Machine Operator to join our team! If you are looking for competitive wages, medical and retirement benefits and the opportunity to advance your career, we have the job for you!