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Contact center

It all starts with customer service – for you and for us. High volume positions do not mean easy hiring. And, better retention means increased productivity, quality, service and results. Dozens of contact centers across the southeast have partnered with Hire Dynamics for our talent, training, thought leadership, and best practices.
  • We are experienced. Hire Dynamics is the expert in contact center talent, including inbound/outbound customer service, reservationists, bilingual and trilingual service reps, inside sales professionals, outbound telemarketers, market research reps and collections specialists.
  • We are local. We currently specialize in providing contact center talent in the southeast.
  • We are thought leaders – connecting you to talent but also resources and peers. Hire Dynamics hosts events, like the Contact Center Executive Forums (CCEF), where you can learn about the latest trends, share best practices and network.

Roles we fill

  • Inbound
  • Outbound
  • Customer Service/Chat
  • Inside Sales
  • Market Research
  • Collections
  • Supervisors
  • Trainers
  • Bilingual/Trilingual
  • Help Desk Support

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Hire Dynamics hosted its quarterly Call Center Roundtable on February 24, presented by AutoTrader. The event connected over 50 call center professionals throughout metro Atlanta to share best practices surrounding customer operations. AutoTrader discussed the objectives, benefits and desired outcomes of social customer relationship management and its importance and functionality in customer service roles. They …

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Hire Dynamics’ 26th Contact Center Executive Forum

Hire Dynamics hosted its 26th Contact Center Executive Forum on June 15 at Villa Christina in Dunwoody, sponsored by inContact and Kaplan Communications. This event presented the opportunity to learn industry “best practices” and network with over 100 other contact center executives, managers and practitioners throughout metro Atlanta. This year’s Contact Center Executive Forum focused …

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Hire Dynamics Hosts Contact Center Executive Forum

Industry leading staffing provider, Hire Dynamics, is hosting the Contact Center Executive Forum (CCEF) on Wednesday, June 4 at 11 a.m. at Villa Christina. As a networking and informational event catered to leaders in contact center management, attendees will gain the opportunity to learn best practices from industry experts and peers, as well as solutions …

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