Quarterly Market Report: Contact Center Q1 2022 By Hire Dynamics CATEGORY: White Paper POSTED: February 8, 2022 Total nonfarm employment rose by 210,000 at the end of the year while the national unemployment rate declined notably to 4.2 percent. The shortage of candidates continues to be a headwind across many skill segments of the U.S. staffing industry, but the overall economic growth environment remains strong and will provide a solid footing for continued high levels of job openings and demand for staffing industry services. For a total market recap, check out the Hire Dynamics Quarterly Market Report: Contact Center Q1 2022. Click here to view the report. Whether you’re a company looking to improve your customer service, or a job seeker looking for customer service jobs, Hire Dynamics can help!
