Job Posting: Customer Service Representative

Customer Service Representative – The initial training and shadowing will be done at our Alpharetta office and take roughly 2 weeks, then they will be permitted to work a hybrid home/office schedule. Target pay for this position is $20/hr. Need to be available to work all 7 days, but will not work all 7. The schedule can fall anywhere within the 7 days. Also, need to be available between 7am-8pm, just need to be available for an 8-hour shift within that timeframe.CSR – must be very detail oriented and technically savvy.- Log inbound phone calls from installation technicians regarding assignment progress- Provide clerical assistance to the NRO Supervisor/Manager- Act as liaison with call center for duration of project- Coordinate and log delivery, installation, removal and relocation of equipment including serial numbers, MAC addresses, etc.