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Searching for jobs hiring near me is never “fun.” (“No, duh, Einstein!” we hear you say.) But it needn’t be a slog, a bear, an awful experience. In fact, there are definite steps you can take to make it go faster. Please note that we said “faster,” not “fast.” A job hunt probably will take …
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By Kim Wallace, Executive Vice President at Hire Dynamics With the battle to recruit and retain top talent raging across the U.S., few industries feel the fallout more than contact centers. In 2018, the Quality Assurance & Training Connection anticipated an annual turnover rate as high as 45 percent across American call centers – more …
Continue reading "Contact Center Executive Forum Trends Call for Innovation: How Technology can Dial Up Improved Contact Center Recruitment and Retention"
By Kim Wallace, Executive Vice President – Hire Dynamics CareerBuilder recently joined Hire Dynamics to discuss trends and tips in recruiting for Contact Centers. With the highest employment since 1969 and 312,000 new jobs in 2018, it is a candidate market. There are more jobs than people to fill them so companies report ghosting – …
Continue reading "Trends and Tips to Win Top Contact Center Talent in a Candidate Market"
