{"id":9648,"date":"2021-11-13T22:13:56","date_gmt":"2021-11-14T03:13:56","guid":{"rendered":"https:\/\/hiredynamics.com\/chatbots-ia-y-el-trabajador-del-centro-de-contacto-encontrar-la-maquina-adecuada-y-el-equilibrio-humano\/"},"modified":"2021-12-08T10:42:59","modified_gmt":"2021-12-08T15:42:59","slug":"chatbots-ia-y-el-trabajador-del-centro-de-contacto-encontrar-la-maquina-adecuada-y-el-equilibrio-humano","status":"publish","type":"post","link":"https:\/\/hiredynamics.com\/es\/category\/informe-tecnico\/chatbots-ia-y-el-trabajador-del-centro-de-contacto-encontrar-la-maquina-adecuada-y-el-equilibrio-humano\/","title":{"rendered":"Chatbots, IA y el trabajador del centro de contacto: encontrar la m\u00e1quina adecuada y el equilibrio humano"},"content":{"rendered":"<p>Nuestro documento t\u00e9cnico explora c\u00f3mo la IA, como los chatbots emparejados con representantes de centros de contacto humanos, puede ofrecer una experiencia de cliente a\u00fan mejor que cualquiera de los dos.<\/p>\n<p><strong><a href=\"https:\/\/hiredynprod.wpengine.com\/wp-content\/uploads\/2021\/05\/Service_Automation_White_Paper.pdf\" target=\"_blank\" rel=\"noopener\">Descargue el documento t\u00e9cnico completo aqu\u00ed.<\/a><\/strong><\/p>\n<p><a href=\"https:\/\/hiredynprod.wpengine.com\/wp-content\/uploads\/2021\/05\/Service_Automation_White_Paper.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-9260\" src=\"https:\/\/hiredynamics.com\/wp-content\/uploads\/2021\/05\/AdobeStock_248433665.jpeg\" alt=\"\" width=\"391\" height=\"190\"><\/a><\/p>\n<p><a href=\"https:\/\/hiredynprod.wpengine.com\/wp-content\/uploads\/2021\/05\/Service_Automation_White_Paper.pdf\" target=\"_blank\" rel=\"noopener\"> <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nuestro documento t\u00e9cnico explora c\u00f3mo la IA, como los chatbots emparejados con representantes de centros de contacto humanos, puede ofrecer una experiencia de cliente a\u00fan mejor que cualquiera de los dos. Descargue el documento t\u00e9cnico completo aqu\u00ed.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[675],"tags":[],"line-of-business":[670],"featured-post":[],"class_list":["post-9648","post","type-post","status-publish","format-standard","hentry","category-informe-tecnico","line-of-business-contact-center-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/posts\/9648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/comments?post=9648"}],"version-history":[{"count":0,"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/posts\/9648\/revisions"}],"wp:attachment":[{"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/media?parent=9648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/categories?post=9648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/tags?post=9648"},{"taxonomy":"line-of-business","embeddable":true,"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/line-of-business?post=9648"},{"taxonomy":"featured-post","embeddable":true,"href":"https:\/\/hiredynamics.com\/es\/wp-json\/wp\/v2\/featured-post?post=9648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}