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Brick and Mortar Comeback Post-Pandemic

Consumers have embraced curbside delivery, even more so than home delivery, resulting in an explosion of on-line orders AND considerable delivery/shipping cost savings for retailers. But this also has transformed not only large fulfillment centers but also stores themselves as they work to fill online orders on-site. This has HUGE repercussions for brick and mortar staffing post-pandemic. Click here to download the infographic.