The positions will be predominately comprised of trained customer service representatives handling enrollment in annual company-sponsored health and benefit programs. In addition to the hiring of customer service representatives, Chime Solutions is seeking to hire Team Leaders and Operations Managers as part of this program. The hiring fulfills Chime’s commitment, made last year, to Clayton County and the City of Morrow to bring more than 1,200 jobs to the area.
“The growth our company has achieved in the last year has been exciting, not only for our team but also for the city of Morrow,” said Mark Wilson, CEO of Chime Solutions. “We are proud to be able to fulfill our commitment to the area and continue to provide exceptional service and quality for our clients.”
Chime Solutions is partnering with Hire Dynamics, an Atlanta-based staffing firm to source and onboard representatives for this project. Hire Dynamics specializes in staffing for Contact Centers and is ranked the #1 Best Place to Work in Atlanta. Hire Dynamics will employ its proven selection process that focuses on finding a great fit between client’s needs and talent’s skills to ensure success. Hire Dynamics began recruiting and interviewing candidates for the project on August 10.
“Partnering with Chime Solutions is a great opportunity,” said Larry Feinstein, CEO of Hire Dynamics. “Chime Solutions and Hire Dynamics share a culture of great client service and putting people first. The Southlake Mall location will be convenient for our talent and we are happy to be part of this growth opportunity for Clayton County.”
Qualifications for the new positions, which are focused on responding to inbound calls only, include customer service experience and familiarity using computer systems in addition to a desire to help people with their questions and issues. A benefits package is included and shifts are available from 8 am through 10 pm on week days.
To support the ramp-up, Chime has expanded its new state-of-the-art contact center, which has capacity for 2000 contact center seats in 150,000 square feet of space, on two levels. The new capacity will allow Chime to expand its seasonal based practice to clients in a range of industries including, health care, retail, insurance and financial services
Hire Dynamics is accepting applications at www.hiredynamics.com and plans to complete the hiring by the end of September.
About Chime Solutions:
Chime Solutions, a privately owned, certified minority and woman owned business provides U.S.-based customer contact services for its clients in a wide range of industries, including financial services, insurance, health care and telecommunications. Chime Solutions specializes in providing clients flexible, high quality business process outsourcing solutions with an emphasis on inbound customer care. Chime Solutions delivers both steady state and seasonal customer care support that offers reliable, secure and personalized conversations with its client’s customers. Headquartered in Atlanta, Georgia Chime is a different kind of outsourcing contact center partner; one who offers an integrated strategic partnership approach to its clients by offering both a low-cost service delivery model combined with its high value differentiated solutions.
About Hire Dynamics:
Putting an average of 5,000 people to work every week, Hire Dynamics is an industry leading staffing provider ranked in the Top 1% of staffing companies based on client and talent satisfaction. Specializing in contact (call) centers, manufacturing facilities, logistics/e-commerce operations and office support, Hire Dynamics has been recognized and awarded many times by Staffing Industry Analyst’s list of “Best Staffing Firms to Work For” and Inc. Magazine’s 500/5000 List of the Fastest Growing Private Companies in the U.S. Founded in 2001, Hire Dynamics now has 12 branch offices and 27 on-sites throughout the Southeast. Learn more at www.hiredynamics.com, on LinkedIn here and on Facebook and Twitter @HireDynamics.