Training Your Way to Employee Retention

We continue to hear strains that attracting and retaining talent is a top priority for call center management. Effective employee onboarding is the cornerstone for retaining talent, and it was a leading topic of conversation at this year’s Contact Center Executive Forum (CCEF). Training practices may vary, but all executives agree: the key is investing […]

Living in the Fast Lane

That’s how we like it here at Hire Dynamics! And it has earned us a spot as one of the Georgia companies demonstrating significant growth in revenue and employment in 2016. We had the honor of receiving a Georgia Fast 40 Award by ACG Atlanta at its recognition event last week. ACG Atlanta, the Atlanta […]

33rd Hire Dynamics Contact Center Executive Forum Highlighted by High-Level Discussion & Record Attendance

There is nothing like getting more than 100 contact center leaders from 55 companies in one room to hone in on the leading issues and best practices serving contact centers today. This year’s Contact Center Executive Forum (CCEF), presented in part by Noble Systems, was the 33rd of its kind and had three principle objectives: […]

5 Benefits of Employee Referral Programs

A recent article in HR Executive magazine included our founder, Dan Campbell, among company executives who recognize the value an employee referral program brings to their recruitment practices. At Hire Dynamics, mining our talent base for referrals is so important to our business that we have dedicated staff and resources to the initiative. Through new […]

33rd Contact Center Executive Forum

The 2016 Contact Center Executive Forum (CCEF) in Atlanta will bring together leaders of contact centers from over 300 companies across the country. Hire Dynamics anticipates another year of productive conversation and discussion panels regarding the important aspects and challenges of a company contact center. Talking points will include contact center training and recruiting, creating […]

Improve hiring results through consistent interview practices

Tell me about yourself. What are your strengths and challenges? Where do you see yourself in five years? It’s likely you have encountered these questions somewhere along your professional journey, whether as an interviewer or job candidate. We know them because they are an interview staple, but these questions aren’t serving the role of uncovering […]

HD Wins Inavero’s 2016 Best of Staffing® Client & Talent Diamond Awards

Hire Dynamics has received both the Client and Talent Best of Staffing Awards for the last seven years, consistently earning industry-leading satisfaction scores. We are thrilled to announce today that we have earned Inavero’s Best of Staffing® Client and Talent Diamond Awards after winning the Best of Staffing Client and Talent Awards each year since […]

Net Promoter Score: The Steps to Excellent Service

Sometimes there is a phrase or business term we hear and use so often that we forget those around us may not have the same understanding or depth of knowledge. Perhaps a company’s Net Promoter Score falls into that category of terms. It has such clear influences on the long-term success of a business that […]

We did it again! #1 Best Places to Work Charlotte

We are so proud of our Charlotte team! For the second year — in the branch’s two-year history — they were named a “best place to work.” The Charlotte Business Journal held it’s annual event recently and awarded the Hire Dynamics Charlotte branch the #1 ranking in the Small Companies category. It was a fun evening, to […]

Talent Focus Group Gives Feedback in Greenville

We’re all looking to better ourselves, and that is no different than what we are striving for at Hire Dynamics. Our Greenville branch recently conducted a focus group with several HD Talent in a periodic exercise we do to gain real-time, valuable feedback from those in a position to know. We selected about 25 Talent […]

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